1.TROUBLESHOOTING FOR THE HARDWARE

Clearing a Paper Jam 13

1 TROUBLESHOOTING FOR THE HARDWARE
If paper jams occur frequently
The following are the common causes of paper jams. If the problem persists, check for the following situations.
yAn unsuitable original is placed on the Reversing Automatic Document Feeder.
yUnavailable paper with the equipment is used.
yPaper sizes are not consistent between the size in a drawer or the bypass tray and the size registered in the
equipment.
yAll the jammed paper has not been removed.
yThere is too little or too much of a gap between the paper and the side guide in the drawer.
yThe amount of paper placed in a drawer exceeds the limit indicated on the side guide of the drawer.
Paper jam in the Reversing Automatic Document Feeder (Lower)

Do not touch the transfer belt.

Do not touch the transfer belt when you removing the paper jammed inside
the equipment. Doing so may cause damage on the equipment or result in a
poor output.
1

Open the Reversing Automatic Document Feeder.

2

Open the reverse cover and remove the original.

3

Close the reverse cover.