CONTENTS

 

Preface

1

Chapter 1 TROUBLESHOOTING FOR THE HARDWARE

 

Messages Displayed on the Touch Panel

8

Clearing a Paper Jam

11

Locating a paper jam

11

Clearing a paper jam

12

Paper jam in the Reversing Automatic Document Feeder (Lower)

13

Paper jam in the Reversing Automatic Document Feeder (Upper)

14

Paper jam in the bypass tray

15

Paper jam in the External Large Capacity Feeder (optional)

16

Paper jam in the Finisher, Hole Punch Unit and Inserter (all optional)

17

Paper jam inside of the equipment

22

Clearing paper jams caused by a wrong paper size setting

26

Clearing a Staple Jam

31

Staple jam in the Finisher MJ-1027 / Saddle Stitch Finisher MJ-1028

31

Staple jam in the Saddle Stitch Finisher MJ-1029

32

Staple jam in the saddle stitch unit

34

Replacing a Toner Cartridge

37

Replacing a “Near Empty” toner cartridge

40

Refilling With Staples

42

Refilling Finisher MJ-1027 / Saddle Stitch Finisher MJ-1028 staples

42

Refilling Saddle Stitch Finisher MJ-1029 staples

43

Refilling saddle stitch unit staples

45

Cleaning the Hole Punch Dust Bin

47

Chapter 2 TROUBLESHOOTING FOR COPYING

 

Copying Problems

50

Chapter 3 TROUBLESHOOTING FOR PRINTING

 

Print Job Problems

54

Clearing print job errors

54

Cannot remember the document password for a Private Print job

56

Printer Driver Problems

57

Cannot print (port setting problems)

57

Command line options not processed

57

Retrieval of printer configuration failed

57

Cannot print a job as expected using PS3 printer driver

58

Cannot change settings on the [Fonts] tab and the [Configuration] tab

58

Network Connection Problems

59

Cannot print with the equipment (network connection problems)

59

Cannot print with SMB print

59

Cannot print properly with AppleTalk print

59

Client Problems

60

Checking the client status

60

Hardware Problems

61

Startup page not printed

61

CONTENTS 3

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Toshiba 755, 855, 655, 555 manual Contents