1 TROUBLESHOOTING FOR THE HARDWARE

Clearing a Paper Jam 11

Clearing a Paper Jam

Locating a paper jam

The equipment stops copying when the original or copy paper is jammed. Paper jams are notified on the touch panel as
follows:
The paper jam symbol helps you locate the paper jam.
1. F inisher and Hole Punch Unit (both optional) ( P.1 7)
2. Inserter (o ptional) ( P.17)
3. Re versing Automatic Document Feeder (lower) ( P.13 )
4. Re versing Automatic Document Feeder (upper) ( P.14)
5. Inside of the equipment (paper exit area) ( P.22 )
6. Inside of the equipment (paper transport area) ( P.22 )
7. Bypass tray ( P. 15 )
8. External Large Capacity Feeder (optional) ( P.1 6)
9. Inside of the equipment (paper feed area) ( P.22)
10.Inside of the equipment (duplexing unit area) ( P. 22 )
11.Inside of the equipment (reversing area) ( P.22)
12.Saddle stitch unit (optional) ( P.17)
The picture of the hardware device shown on the touch panel differs depending on the finisher options installed.
Error code
Error message
Paper jam symbols
Guidance for
clearing paper jams
11 9
10
12 8
4 5321 6 7