6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network...............................................................................70
Cannot locate the equipment in the network........................................................................................................70
Cannot locate the equipment with Local Discovery..............................................................................................71
Equipment does not respond to ping command...................................................................................................72
LDAP Search and Authentication Problems........................................................................73
Network shutdown occurs or touch panel disabled after LDAP search................................................................73
LDAP authentication takes a long time.................................................................................................................73
Printing Problems (Network Related)...................................................................................74
SMB print and Point&Print in a Windows operating system environment............................................................74
Raw TCP or LPR print in a Windows operating system environment..................................................................74
IPP print in a Windows operating system environment........................................................................................75
Novell print in a NetWare environment.................................................................................................................75
Macintosh environment........................................................................................................................................76
UNIX/Linux environment......................................................................................................................................76
Network Fax (N/W-Fax) Driver Problems............................................................................. 77
N/W-Fax Driver Installation Error Messages........................................................................................................77
N/W-Fax Driver General Errors............................................................................................................................78