TROUBLESHOOTING
Troubleshooting
USB
Refer also to your USB device’s documentation.
Problem | Procedure |
USB device does not | Check for a firm cable connection between the |
work | USB ports on the computer and the USB device. |
|
|
| Make sure the USB device drivers are properly |
| installed. Refer to your Windows documentation |
| for information on checking the drivers. |
|
|
| If you are using an operating system that does |
| not support USB, you can still use a USB mouse |
| and/or USB keyboard. If these devices do not |
| work, make sure the USB KB/Mouse Legacy |
| Emulation item in HW Setup is set to Enabled. |
| If problems persist, contact your dealer. |
|
|
Modem |
|
|
|
Problem | Procedure |
Communication soft- | Make sure the computer’s internal modem set- |
ware can’t initialize | tings are correct. Refer to Phone and Modem |
modem | Options in the Control Panel. |
|
|
You can hear a dial | If the call is going through a PBX machine, make |
tone but can’t make a | sure the communication application’s tone dial |
call | detection feature is disabled. |
| You can also use the ATX command. |
|
|
You place a call, but a | Make sure the settings are correct in your com- |
connection can’t be | munications application. |
made |
|
|
|
User’s Manual |
