ProblemProcedure | Toshiba a210 specs

Troubleshooting

ProblemProcedure

Check the type of DVD/CD you are using. The drive supports:

DVD-ROM:DVD-ROM, DVD-Video CD-ROM:CD-DA, CD-Text, Photo CD (single/ multi-session), CD-ROM Mode 1, Mode 2, CD- ROMXA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), CD-G (Audio CD only)

Check the region code on the DVD. It must match that on the CD-RW/DVD-ROM drive. Region codes are listed in the Optical disc sec- tion in Chapter 2, The Grand Tour.

Cannot write correctly If you have trouble writing, make sure you are observing the following precautions:

•Use only media recommended by TOSHIBA

•Do not use the mouse or keyboard during writing.

•Use only the software supplied with the com- puter for recording.

•Do not run or start other software during writ- ing.

•Do not jar the computer during writing.

•Do not connect/disconnect external devices or install/remove internal cards during writing.

If problems persist, contact your dealer.

TROUBLESHOOTING

User’s Manual

9-13

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Toshiba a210 user manual ProblemProcedure

Contents

Page Disclaimer CopyrightTrademarks When Using Your Computer Safety InstructionsMacrovision License of Notice FCC notice Declaration of Conformity Informa- tion FCC information Contact FCC conditions Bsmi Notice Taiwan Only Conformity Statement Modem warning noticeNetwork Compatibility Statement Region selection Type of serviceJapan regulations Pursuant to FCC CFR 47, Part Fax branding Telephone company proceduresIf problems arise Disconnection Instructions for IC CS-03 certified equipment AT&F AT&W AT%TE=0 ATZ Modem warning notice for Australia Xii User’s Manual General conditions Optical disc drive standards Following information is only for EU-member states Important Notice Toshiba Samsung TS-L462D CD-RW/DVD-ROM drive safety instructions Teac DW-224E Toshiba TS-L802A HD DVD-ROM and HD DVD-R drive safety instructions Toshiba SD-L902A Matsushita UJ-850U DVD Super Multi +-R DL drive safety instructions Teac DV-W28E Toshiba Samsung TS-L632D Pioneer DVR-K17T User’s Manual Xxiii Xxiv User’s Manual Table of Contents Getting Started Grand Tour Operating Basics Using Toshiba HD DVD Player LAN Keyboard Power and Power-Up Modes Optional Devices HW Setup and Passwords Hardware and system checklist Troubleshooting Index DisclaimersAppendixes Glossary Preface Manual contents Keys ConventionsAbbreviations Icons Terminology Key operationDisplay Messages Preface Xxxvi User’s Manual Creating a computer-friendly environment General PrecautionsStress injury Mobile phone Heat injuryPressure or impact damage Express Card overheating Hardware Equipment checklistIntroduction Chapter Windows Vista Software Processor FeaturesMemory Disks DVD-ROM DVD-R Keyboard Pointing Device PowerPorts Multimedia SlotsCommunications Software Security Special Features Close the lid item of the Setup Action tab in Toshiba Toshiba Toshiba Value Added Package Utilities and Application Start → All Programs → Toshiba → Network- ing → ConfigFree Windows Mobility Center Dimm Options Introduction Front with the display closed Grand Tour Grand Tour Link Ieee 1394 Port Left side Grand Tour Grand Tour 19V Right side Shows the computer’s back side Back side Underside of the computer Underside EFT Front with the display open Control Buttons Fingerprint Sensor Touch Pad/ Dual Mode PadPower Button Touch Pad AV Button Power source/system indicators System indicators Keyboard indicators About the HD DVD Optical disc driveSummary Region codes for DVD drives and media Formats Writable discsCDs DVDs Media Structures and Capacity HD DVDs CD-RW/DVD-ROM drive DVD Super Multi +-R DL drive CD read HD DVD ROM driveHVD read Write DVD-R write HD DVD-R driveHD DVD read HD DVD-R write Remote Controller 10Remote Controller Record PowerTenance → Power Options → System Settings Start , select Control panel → System and Main Channel/Page up Volume +Volume Start Operational range of the Remote Controlle Using the Remote Controller Installing/Removing batteries Type of battery that can be used for the Remote Control- ler Installing the batteries 12 Opening the battery cover 15 Removing the batteries Replacing the batteries 16 The AC adaptor2-pin plug AC adaptor Grand Tour Getting Started DC-IN Connecting the AC adaptor Opening the display Turning on the power Shut Down mode Boot mode Turning off the powerStarting up for the first time Benefits of hibernation Hibernation mode Select Hibernate Data save in hibernation modeStarting Hibernation Automatic Hibernation Benefits of sleep Sleep modeExecuting sleep Sleep limitations Restarting the computerRestart from the Shut down options System Recovery Options System Recovery Options For HDD Recovery model Create Optical Recovery DiscsRestoring the preinstalled software from the Recovery HDD For HDD Recovery model For HDD Recovery model Getting Started Operating Basics Using the Touch Pad/Dual Mode Pad Volume phone Dual Mode Pad Button Using the Fingerprint Sensor Points to note about the Fingerprint Sensor Fingerprint Sensor Limitations How to Delete the Fingerprint Data Points to note about the Fingerprint Utility Set Up ProcedureFingerprint Registration Operating Basics Fingerprint Authentication Procedure Windows Logon via Fingerprint Authentication General Fingerprint System Boot Authentication How to Enable Fingerprint Single Sign-On Feature Fingerprint Single Sign-On FeatureClick settings and click system settings Fingerprint utility limitations How to Swipe the Finger Using optical disc drives Pressing the eject button Loading discs Pulling the drawer open Closing the drawer Removing discs CD/DVD AV Button function HD DVD Playback Restrictions Using Toshiba HD DVD Player to enjoy HD DVDsHD DVD Playback HD DVD Video discs When Using Display Devices & Audio Starting Toshiba HD DVD Player Using Toshiba HD DVD Player 10 Application selection screen Operating Toshiba HD DVD Player 11 Toshiba HD DVD Player windows Toshiba HD DVD Player Control window Open Toshiba HD DVD Player HelpExit Toshiba HD DVD Player Control window 13TOSHIBA HD DVD Player Control window Operating Basics Before Connecting Using the Computer in place of an HD DVD Player Switching between Computer and Television Display Connecting to the Computer Player Display Compatibility Important message CD-RW/DVD-ROM drive Writing CDs on CD-RW/DVD-ROM driveBefore writing or rewriting When writing or rewriting Disclaimer CD-RW/DVD-ROM drive Writing CD/DVDs on DVD Super Multi +-R DL driveImportant message DVD Super Multi +-R DL drive DVD+R DVD-RW Operating Basics When writing or rewriting Disclaimer DVD Super Multi +-R DL drive Writing CD/DVD/HD DVDs on HD DVD-R drives Legal Footnotes Important message Before writing or rewriting Operating Basics When writing or rewriting Toshiba Disc Creator Operating Basics Data Verification When using Ulead DVD MovieFactory forHow to learn more about Toshiba Disc Creator How to make a Labelflash DVD How to learn more about Ulead DVD MovieFactory How to make a DVD-VideoClick Labelflash setting and choose Draw Quality Important information for use Operating Basics CD/DVD/HD DVD Media care 16 Web Camera Software → Camera Assistant Software Using the software Using the microphone Region selection Modem Modem Selection SettingAutoRun Mode Properties menu Disconnecting ConnectingDialing Properties Wireless LAN Wireless communications Worldwide operation Bluetooth wireless technologyRadio links Wireless communication Indicator Wireless communication switchIndicator status Indication LAN Connecting LAN cable LAN Jack Disconnecting LAN cable Moving the computer Cleaning the computer Heat dispersal Operating Basics Typewriter keys Keyboard Soft keys FN key combinations F1 ... F12 function keysEmulating keys on enhanced keyboard Hot keys Keyboard Keyboard FN Sticky key Turning on the overlays Arrow modeWindows special keys Keypad overlay Temporarily using normal keyboard overlay on Numeric mode Hold ALT + FN Temporarily using overlay overlay offGenerating Ascii characters Temporarily changing modes Keyboard Power conditions Power and Power-Up Modes Power and Power-Up Modes Battery indicator Power indicatorsDC in indicator Power indicator Battery typesBattery Check system. Then press F1 key Real time clock battery Safety precautions Care and use of the battery pack Power and Power-Up Modes Power and Power-Up Modes Time ProceduresCharging time hours Battery type System on System off Charging the batteries Battery charging notice Monitoring battery capacity Maximizing battery operating time Extending battery life Retaining data with power off Removing the battery pack Replacing the battery pack Slide the locking latch to the unlocked position Installing the battery pack Starting the computer by password Windows utilities Power-up modes System Auto Off Panel power on/off HW Setup window HW Setup and PasswordsHW Setup Accessing HW Setup User Password Password Display Enter Password CPU Boot Priority Enter USB Peripheral devices Power devicesOptional Devices Cards/memory Express Card Installing an Express Card Removing the Express Card Removing an Express Card Multiple Digital Media Card Slot Installing a SD/SDHC/MS/MS Pro/MMC/xD cardSee below for the card capacities SD/SDHC MS/MS PRO MMC/XD Card Removing a SD/SDHC/MS/MS Pro/MMC/xD card Memory expansion Installing memory module Removing the cover Removing memory module Additional AC adaptor Additional battery pack 6 Cell and 9 CellUSB FDD Kit External monitor Television Connecting a television Hdmi Setting for display video on Hdmi Settings for audio on Hdmi PrecautionsLink IEEE1394 Connecting Security lock DisconnectingPoint to i.LINK IEEE1394 device and click Problem solving process TroubleshootingPreliminary checklist Troubleshooting Analyzing the problem System start-up Hardware and system checklist Overheating power down PowerSelf test ProblemProcedure AC power Battery Problem Procedure Password Hard disk drive LCD panel For more information, refer to , Operating Basics HD DVD ROM drive HD DVD-R drive DVD Super Multi +-R DL drive ProblemProcedure Infrared port Diskette drivePointing device Click the Pointer Option tab Touch Pad/Dual Mode Pad ProblemProcedure Click the Pointer Options tab USB mouse Fingerprint Sensor SD/SDHC/MS/MS Pro/MMC/xD card Express Card Monitor Sound system TV output signal Modem USB No Carrier LAN Sleep/Hibernation Link IEEE1394 Bluetooth Recovery Discs Toshiba support Where to writeBefore you call Outside of Europe Australia Germany & Austria CPU Disclaimers Memory Main System Battery Life Graphics Processor Unit GPU HDD Drive Capacity Images Wireless LANNon-applicable Icons Copy Protection Appendixes Appendixes-2 User’s Manual Appendix a SpecificationsPhysical Dimensions Power Requirements Network control unit NCU Built-in Modem Display controller Display Controller and ModesAppendix B Video Modes Function Transmission speed 90/V.92 mode90/V.92 Appendix C Table Result codes for a V.90 connection AT Command User’s Manual Appendix D Wireless LANCard specifications Radio characteristics Supported frequency sub-bands Wireless Ieee 802.11 Channels Sets Revision B and G Wireless Ieee 802.11 Channels Sets Revision a User’s Manual Appendix E AC Power Cord Connectors United Kingdom Abbreviations Glossary Scsi Byte Cache memory Definition Delete Hertz Hexadecimal Modem Monitor RAM Restart Write protection Glossary-14 User’s Manual Index Modem 1-10 USB 1-8, 2-3 Index-4 User’s Manual