2.2 Troubleshooting Flowchart

2 Troubleshooting Procedures

If the diagnostics program cannot detect an error, the problem may be intermittent. The Running Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error, then perform the appropriate troubleshooting procedures as follows:

1.If an error is detected on the system test, memory test, real timer test, perform the System Board and Processor Module Troubleshooting Procedures in Section 2.4.

2.If an error is detected on the floppy disk test, perform the FDD Troubleshooting Procedures in Section 2.5.

3.If an error is detected on the hard disk test, perform the HDD Troubleshooting Procedures in Section 2.6.

4.If an error is detected on the keyboard test, perform the Keyboard Troubleshooting Procedures in Section 2.7.

5.If an error is detected on the display test, perform the Display Troubleshooting Procedures in Section 2.8.

6.If an error is detected on the Optical Drive test, perform the Optical Drive Troubleshooting Procedures in Section 2.9.

7.If an error is detected on the modem test, perform the Modem Troubleshooting Procedures in Section 2.10.

8.If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures in Section 2.11.

9.If an error is detected on the Wireless LAN test, perform the Wireless LAN Troubleshooting Procedures in Section 2.12.

10.If an error is detected on the sound test, perform the Sound Troubleshooting Procedures in Section 2.13.

11.If an error is detected on the SD card test, perform the SD card slot Troubleshooting Procedures in Section 2.14.

Satellite A40 Maintenance Manual (960-458)

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Toshiba A40 manual Troubleshooting Flowchart Troubleshooting Procedures