Vga Problems | Wacom 12WX, DTZ-1200W guide

VGA PROBLEMS

VGA PROBLEMS

The display ripples or ﬂickers.	• Open the OSD menu, go to the IMAGE menu, and select the
	AUTO ADJUST option. If necessary, manually adjust the clock
	and phase settings.
	• Verify that the display adapter or video card matches the
	speciﬁcations for Cintiq.
	• Adjust the refresh rate in the Display Properties control panel.

The display is not clear. Text or	• Set the display resolution of your video card to 1280 x 800.
other portions of the screen	• Turn off the Cintiq, then turn it back on.
appear blurred.	• Turn off the Cintiq, then turn it back on.
	• Open the OSD menu, go to the IMAGE menu, and select the
	AUTO ADJUST option. If necessary, manually adjust the
	brightness, clock and phase settings.

The display and LCD panel are	• Open the OSD menu, go to the IMAGE menu, and select the
not lined up. The display size is	AUTO ADJUST option. If necessary, manually adjust clock and
not correct.	phase, and horizontal and vertical position. Note that some
	video cards may not show the display in proper sizing.

The display ripples or shows a moiré pattern. The display color is not even.

•Open the OSD menu, go to the IMAGE menu, and select the AUTO ADJUST option. If this does not solve the problem, go to the RESET menu and select the FACTORY RESET option to set the display back to the factory default settings.

•Open the OSD menu, and as necessary adjust clock and phase.

Troubleshooting Page 42

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Wacom 12WX, DTZ-1200W manual Vga Problems

Contents

Installation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W Wacom Cintiq 12WX INTRODUCTION AND OVERVIEW PRECAUTIONS PHYSICAL LOCATIONENVIRONMENT Temperature and Humidity The Cintiq pen display has a backlight which contains mercury Hg USAGEHANDLING CAUTION Do not excessively bend or crimp the cabling CONTENTS InstallationYour new Cintiq Working with your Cintiq Troubleshooting Appendix PACKAGE CONTENTS YOUR NEW CINTIQ CINTIQ PEN DISPLAY COMPONENTS FRONT VIEW REAR VIEW Power switchRotation pivot Kensington security slot CONVERTER UNIT Power plugUSB-A connector DVI-I video connector INSTALLATION There are two primary steps to the installation processStep 1 display installation Step 2 pen tablet installation Follow ALL installation instructions carefully STEP 1 DISPLAY INSTALLATION DISPLAY CABLING DIAGRAM Next, turn on your computer For Macintosh systems, a Cintiq color proﬁle will be added to your computer’s color management system during the tablet software driver installation process. To activate this color proﬁle for use with Cintiq, you may need to select the Cintiq 12WX proﬁle in the system’s ColorSync Utility control panel. For more details, see the color management information in your operating system and application documentation PEN TABLET USB CABLING DIAGRAM STEP 2 PEN TABLET INSTALLATIONUSB CABLE INSTALLATION SOFTWARE INSTALLATION USING THE GRIP PEN WORKING WITH YOUR CINTIQ BASIC PEN OPERATIONS Using the side switch The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within 5 mm 0.2 inch of the tablet surface you do not need to touch the pen tip to the tablet in order to use the switch. By default, the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK TABLET CONTROLS USING THE EXPRESSKEYS Tips USING THE TOUCH STRIPS SETTING UP YOUR WORK AREA ADJUSTING DISPLAY INCLINE ATTACHING THE ACCESSORY FEET ROTATING THE TABLET LEARNING MORE ABOUT CINTIQ CUSTOMIZINGOPENING THE CONTROL PANEL Software User’s Manual CUSTOMIZATION BASICSCloses the control panel CALIBRATING CINTIQ POWER SAVING ADJUSTING THE DISPLAYFACTORY PRESETS, AUTO-SYNC, AND COLOR CALIBRATION ON SCREEN DISPLAY OSD SETTINGS 1. MENU buttonENTER button 2. Selection buttons The basic process for working with the OSD is as follows Reset Main ControlOSD Control Language HORIZONTAL. Changes the horizontal position of the image. To automatically adjust, use the AUTO ADJUST option ADJUSTING CLOCK AND PHASE VGA ONLY 1. If the Cintiq power LED does not light, check the following TROUBLESHOOTINGTESTING CINTIQ 2. If there is no display 3. Verify that the tablet and Grip Pen are working TESTING THE TOUCH STRIPS TESTING CONTROLS AND INPUT TOOLSTESTING THE EXPRESSKEYS TESTING A PEN Airbrush DISPLAY TROUBLESHOOTING GENERAL DISPLAY PROBLEMSPage VGA PROBLEMS Testing Cintiq on page PEN TABLET TROUBLESHOOTINGGENERAL PROBLEMS FEEL The pen side switch does Delete the pen tablet preferences as follows See Technical support options on page WINDOWS-SPECIFIC PROBLEMSMACINTOSH-SPECIFIC PROBLEMS TECHNICAL SUPPORT OPTIONS OBTAINING DRIVER DOWNLOADS USA, Canada, Central and South AmericaEurope, Middle East and Africa Japan CARING FOR CINTIQ CLEANINGAPPENDIX To insert a new nib REPLACING THE PEN TIPTo remove the old nib Removal from the ﬁxture USING A MOUNTING FIXTUREAttaching to a ﬁxture PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL Macintosh UNINSTALLING CINTIQWindows DISPLAY PRODUCT SPECIFICATIONSCINTIQ 12WX MODEL DTZ-1200W GENERAL SPECIFICATIONS POWER ADAPTER PEN TABLETGRIP PEN MODEL ZP-501E 148 x 112 x 27 mm 5.83 x 4.41 x 1.06 in, excluding foot pads ACCESSORIES ORDERING PARTS AND ACCESSORIES RADIO AND TELEVISION INTERFERENCE FEDERAL COMMUNICATIONS COMMISSION FCC NOTICE Industry Canada, Class B INDUSTRY CANADA CANADA ONLYCE DECLARATION WARRANTY WORLDWIDE, EXCEPT FOR EUROPE, AFRICA AND MIDDLE EAST LIMITED WARRANTY In North and South America contact WARRANTY SERVICE IN THE U.S.A. AND CANADAWARRANTY SERVICE OUTSIDE OF THE U.S.A. AND CANADA This page intentionally left blank Wacom Technology Corporation Wacom Europe GmbHWacom China Corporation Telephone Installation Guide & Hardware Manual for Cintiq 12WX DTZ-1200W UE-0387