Westell Technologies 7400, 7401 manual Self Test, Ping ISPs Router, Ping ISP’s Router

User Guide UltraLine Home DSL Router (Models 7400, 7401)

PPP

This field displays the PPP Connection status. A PPPoE or PPPoA session must already be established. The following is a list of the possible responses:

	PPP
Connection up	The Router has established a PPP connection.
no connection	There is no PPP connection. A PPP session must be connected from the
	homepage screen.
initiating connection	The PPP connection process has been initialized.
Connection halted	A successful PPP connection was halted. Solution: A PPP session must be
	connected from the homepage screen.
Cannot connect	Explanation: A PPP connection could not be made because of a PPPoE session
	failure.
Authorization failure	The username or password is incorrect. Verify that the username and password
	your Service Provider issued are entered correctly.
Link control protocol	Try re-establishing the session (from the home page). If this doesn't help, there
failed	may be a configuration issue or other failure with your provider's equipment.
	Contact your service provider.

Self Test

The Self Test performs an integrity check of certain internal components of the Router. The following is a list of the possible responses:

	Self Test
Success	The Router is operating correctly.
Flash Corrupt	Explanation: The self-test process has detected a problem with internal flash
	memory.
	Solution: Restart the Router. If the error persists, contact your service provider.

PING ISPs' Router

The IP remote router test performs an IP network check (i.e., an IP Ping) of the Service Provider's Router. This test verifies that the Router can exchange IP traffic with an entity on the other side of the DSL line. The following is a list of the possible responses:

	PING ISP’s Router
Success	The Router has detected an IP remote router connection.
No Response	Explanation: This message will occur when an IP remote Router does not
	answer the IP Ping.
	Solution: This test fails when the provider's Router does not give its IP address
	to the Router during session establishment. Try Pinging another host, using the
	Ping test near the bottom of the Diagnostic screen. If you are able to Ping any
	host, or even if you are able to find an IP address for a given host name (try
	"www.yahoo.com"), then the failure of the "IP Remote Router" test is moot,
	because the success of the Ping demonstrates that you are getting IP traffic
	across the DSL line. If the separate Ping fails as well, contact your service
	provider.
could not test	Explanation: Test could not be executed because of Router status.

030-300381 Rev. A 139 January 2004