Xerox 2400, 4800 manual If the scanner is not properly connected

Getting started with your new scanner

To check the status of the scanner:

1.Right-click the scanner icon. The shortcut menu appears.

Figure 1-8 Shortcut menu

2.Choose [About] from the shortcut menu.

A dialog box confirms that the scanner is properly connected.

Figure 1-9 Scanner information

3.Click [OK] to close the dialog box. Your scanner is ready to scan.

If the scanner is not properly connected

If the scanner icon on the Windows taskbar has a red “X” through it, the scanner is not properly connected.

Figure 1-10 Scanner is not connected

Check for one of these possible problems:

•Is a cable loose or not plugged in securely? Inspect all cable connections. Make sure all the cables are plugged in securely.

•Is the scanner’s locking tab in the locked position? Slide the locking tab to the unlocked position. If you tried to scan with the scanner locked, you must restart your computer after unlocking the scanner.

•Did you restart the computer after installing the software? If you didn’t restart the computer, it may not have loaded all of the software files. Try restarting your computer.

4800/2400 Series Installation and User Guide 1-5