Novell NetWare Networks
This procedure assumes that the printer is powered on and connected to a properly functioning network port using the correct cabling.
To troubleshoot a Novell NetWare Network:
1Print a Configuration Report from your printer using CentreWare Internet Services or CentreWare Printer Admin Services. See Chapter 2 Network Software for details on printing Configuration, and other, reports.
Note: If you are not able to print a Configuration Report from your workstation, power off and power on the copier/printer. Allow at least 30 seconds between powering off and powering on the printer. A Configuration Report will print.
2Review the Novell NetWare area of the Configuration Report.
3Verify that the following information is set correctly: Ethernet or Token Ring is ENABLED.
Frame Type matches the Frame Type of the Primary File Server.
Primary File Server is set to the name of the server that serves the print queue you have assigned to the printer. Setting the Primary File Server can be extremely important on larger networks.
NDS Tree (for NetWare 4.x NDS and 5.x NDS) is set for the correct NDS Tree name.
NDS Context (for NetWare 4.x NDS and 5.x NDS) is set for the correct NDS Context.
Print Server Name is set for the name selected for this printer to act
as a print server.
Print Server Password is set correctly for the print server.
