IBM Networks
OS/2 Troubleshooting
To troubleshoot an IBM OS2 Network:
1Check all IP Addresses and verify that you have set the printer address correctly at the copier/printer Control Panel.
2Go to a connected workstation and use the ping command to determine if your server responds. If the server does not respond, you may have an addressing or network problem.
3Use the ping command to see if your printer responds. If the printer does not respond, you may have an addressing or network problem. Correct these conditions by checking and resetting IP Addresses or cabling and then retry.
4Use the ping command to see if your gateway responds. If the gateway does not respond, you may have an addressing or network problem. Correct these conditions by checking and resetting IP Addresses or cabling and then retry.
5Check your router, subnet (if applicable), and gateway addresses. Incorrect addressing can render your lpr/lpd printing system unusable.
6For OS/2 printing only, verify that LPRPORTD.EXE is running.
7For OS/2 and
8Have you applied the appropriate IBM Fixpacks and APARs (see compatibility for required Fixpacks). If not, the proper Fixpack must be applied.
