Getting Help
PhaserSMART Technical Support
PhaserSMART Technical Support is an automated,
To access PhaserSMART Technical Support:
1.Open your browser and go to www.phaserSMART.com.
2.Enter your printer’s IP address in the browser window.
3.Follow the instructions on the screen.
Web Links
Xerox provides several websites that offer additional help on your
Phaser 6300⁄6350 printer. A set of Xerox links is installed in your web browser’s Favorites folder when you install the Xerox printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links. Use the following websites to obtain more information.
Resource | Link |
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PhaserSMART Technical Support automatically | www.phaserSMART.com |
diagnoses problems on your networked printer and |
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proposes solutions: |
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infoSMART Knowledge Base (used by Xerox | www.xerox.com/office/6300_6350infoSMART |
Customer Support staff) offer solutions for issues, |
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such as error codes, print quality, paper jams, |
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software installation, networking, and more: |
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Technical support information for your printer | www.xerox.com/office/6300_6350support |
includes online Technical Support, driver downloads, |
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documentation, videos tutorials, and much more: |
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Supplies for your printer: | www.xerox.com/office/6300_6350supplies |
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A resource for tools and information, such as | www.colorconnection.xerox.com |
interactive tutorials, printing templates, helpful tips, |
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and customized features to meet your individual |
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needs: |
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Local sales and support center: | www.xerox.com/office/contacts |
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Printer registration: | www.xerox.com/office/register |
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Material Safety Data Sheets (English only) identify | www.xerox.com/office/msds |
materials, and provide information on safely handling |
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and storing hazardous materials: |
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Information about recycling supplies: | www.xerox.com/gwa |
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Phaser® 6300/6350 Color Laser Printer
