Solving Print-Quality Problems

Poor Transparency Print Quality

Problem

Print-quality defects are occurring on transparency film, such as:

Light and/or dark spots

Smeared toner

Light bands on print

Solution

Use only recommended Xerox transparencies. See the Recommended Media List at www.xerox.com/office/6300_6350support. Using non-recommended transparencies can cause print-quality problems or damage the printer’s fuser.

Caution: Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.

To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies.

Grays Not Neutral

Problem

The grays on the printed page are not neutral; they contain color tints.

Solution

Follow the procedures on the Color Calibration Tutorial page to calibrate the printer’s colors. To print the Color Calibration Tutorial page:

1.Select Troubleshooting, and then press the OK button.

2.Select Print Quality Problems, and then press the OK button.

3.Select Calibrate Colors, and then press the OK button.

4.Select Tutorial Page, and then press the OK button.

5.Follow the instructions on the page.

Phaser® 6300/6350 Color Laser Printer

4-9

Page 77
Image 77
Xerox Phaser 6300, Phaser 6350 manual Poor Transparency Print Quality, Grays Not Neutral