Xerox Support Centre | Xerox Phaser 6300, Phaser 6350 manual

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Xerox Support Centre

The Xerox Support Centre is a utility that is installed during printer driver installation. It appears on the desktop for Windows systems and is placed in the Utilities folder for Mac systems. It provides a central location for accessing the following information:

■User manuals and video tutorials

■Solutions to troubleshooting problems

■Printer and supplies status

■Supplies ordering and recycling

■Answers to frequently asked questions

■Default printer driver settings (Windows only)

To start the Xerox Support Centre utility:

1.Select one of the following options:

■Windows: Double-click the Xerox Support Centre icon on your desktop.

■Macintosh: Select the Applications folder, select the

Utilities folder, and then double-click Xerox Support

Centre.

2.Select your printer from the Select Printer drop-down list.

Phaser® 6300/6350 Color Laser Printer

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Xerox Phaser 6300, Phaser 6350 manual Xerox Support Centre

Contents

User Guide Page Contents Printing Basics Maintenance User Safety Index Printer Features Front-Right View Printer Parts Rear-Left View Inside ViewDoors a and C Open Door B Open Printer Configurations Printer ConfigurationsStandard Features Available Configurations Memory UpgradesOptions Additional Trays Control Panel Features Control PanelControl Panel Layout Menu Map Information PagesSample Pages More Information ResourcesInformation Source Centre Xerox Support Centre Network Basics Overview of Network Setup and Configuration Network Connection Setting Up the NetworkConnecting via Ethernet Recommended Choosing a Connection Method Connecting via USB Standalone Cable or DSL Network ConnectionUSB Connection Configuring the Network Address Automatically Setting the Printer’s IP AddressTCP/IP and IP Addresses Information Comments Dynamic Methods of Setting the Printer’s IP AddressChanging or Modifying the IP Address Using CentreWare is Enabling Dhcp on the Printer Select Properties Using Host Names with the Domain Name Service DNS Manually Setting the Printer’s IP Address Available Drivers Installing the Printer Drivers Windows 98 SE or Later and Windows 2000 or Later Macintosh OSEtherTalk Macintosh OS X, Version 10.2 and Higher Reference Name Title InfoSMART Knowledge Base Networking Documents English only Printing Basics Overview of Basic Steps Supported Paper and Media Paper That May Damage Your Printer Paper Usage Guidelines Paper Storage Guidelines Supported Paper Sizes and Weights Supported Paper Sizes and Weights for Tray 1 MPT 182 x 257 mm176 x 250 mm Supported Paper Sizes and Weights for Trays Loading Paper in Tray 1 MPT Loading Paper Pull out the tray extension, and open the paper guides 6300-008 Macintosh Using Manual FeedLoading Paper in Trays Windows To load paper into Trays Pull out the tray 6300-041 MAX If necessary, press the paper guides inward to fit the paper Selecting Printing Options Selecting Printing Preferences WindowsSelecting Options for an Individual Job Windows Windows Server Window NT Setup tabWindows 98 SE Setup tab or Windows Me Windows XP, or Selecting Options for an Individual Job Macintosh Color Matching Print QualityAdvanced Options Automatic 2-Sided Printing Guidelines Printing on Both Sides of the Paper Binding Edge Options Selecting 2-Sided PrintingPortrait Landscape Printing on Specialty Media Printing TransparenciesTransparency Guidelines Printing Transparencies from Tray 1 MPT 6300-050 Printing Transparencies from Trays Insert the transparencies into the tray Envelopes Guidelines Printing Envelopes Printing Envelopes from Tray 1 MPT 6300-010 Printing Labels Label GuidelinesPrinting Labels from Tray 1 MPT Pull out the tray extension, and open the paper guides Printing Labels from Trays MAX Glossy Paper Guidelines Printing Glossy Paper Printing Glossy Paper from Tray 1 MPT Printing Glossy Paper from Trays Fan the paper to release sheets that are stuck together Insert the paper into the tray Printing Custom Size Paper Printing Custom Size Paper from Tray 1 MPTTray 1 MPT Long-Edge Feed Short-Edge Feed Printing on Specialty Media Print Quality Controlling the Quality of Your Prints Selecting a Print-Quality Mode Adjusting Color To select the color correction in a supported driver Lines, Smudges, or Streaks Solving Print-Quality ProblemsProblem Solutions Repeating Defects Solution Colors Align Incorrectly Fusing Is Incomplete All Colors Are Too Light or Too Dark Grays Not Neutral Poor Transparency Print Quality Colors Vary Between Computers Color Settings Not Applied Printed Colors Do Not Match Monitor Colors Colors Do Not Match Print Area Is Not Centered on the Paper Pantone Colors Do Not Match Maintenance Cleaning the Printer Cleaning the Outside of the PrinterCleaning the Density Sensor Use a dry towel or cotton swab to clean the density sensor Close Front Door a Routine Maintenance Items Ordering SuppliesConsumables Recycling Supplies When to Order Supplies Requesting a Maintenance Kit Preparing the Printer for Shipment Precautions for Moving the PrinterMoving and Repacking the Printer Moving the Printer Within the Office Troubleshooting Clearing Paper Jams Preventing JamsMisfeed at Tray 1 MPT Remove any jammed paper Misfeed at Trays 6300-015 Remove any jammed paper Jam at the Fuser Remove the jammed paper Jam at the Duplex Unit Jam at Registration Roller Remove any jammed paper Getting Help Control Panel MessagesPrintingScout Alerts PhaserSMART Technical Support Web LinksResource Link Electrical Safety User Safety Maintenance Safety Laser Safety Total Height Requirements Operational Safety Moving the Printer Do not place any food or liquids on the printer Symbols Marked on Product Index Index Phaser 6300/6350 Color Laser Printer Index-3 Phaser 6300/6350 Color Laser Printer Index-4 Phaser 6300/6350 Color Laser Printer Index-5