Solving Print-Quality Problems

Run the Remove Print Smears procedure:

a.Select Troubleshooting, and then press the OK button.

b.Select Print Quality Problems, and then press the OK button.

c.Select Remove Print Smears, and then press the OK button. Three cleaning pages run through the printer.

d.Repeat the previous step until no toner appears on the pages.

Repeating Defects

Problem

Marks or voids are regularly repeated on a page.

Solution

Print the Repeating Defects page to view instructions for correcting the problem. To print the Repeating Defects page:

1.On the control panel, select Troubleshooting, and then press the OK button.

2.Select Print Quality Problems, and then press the OK button.

3.Select Repeating Defects, and then press the OK button. The Repeating Defects page prints.

4.Follow the instructions on the page to measure the distance between the defects and identify the item causing the defects.

Phaser® 6300/6350 Color Laser Printer

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Xerox Phaser 6350, Phaser 6300 manual Repeating Defects, Solution