Cisco Systems 2.5 manual Faults Troubleshooting, Recommended Action Not applicable

Chapter 1 FAQs and Troubleshooting

Faults FAQs and Troubleshooting

Q.Does acknowledging a fault clear it?

A.No, it only removes it from the Active list. For a description of fault states, see the information on understanding fault states in the online help.

Q.What traps are sent from the WLSE?

A.Traps are sent based on fault policy and threshold settings on the WLSE. The WLSE only sends out v2c traps, so make sure your trap listener is configured to accept v2c traps.

Solaris 2.8- based NetView 7.1 receives and displays the SNMP v2c fault notification traps from WLSE, but Windows-based NetView 7.1 supports only v1 traps and cannot receive and display any v2c traps from the WLSE.

Q.What trap types are forwarded by the WLSE?

A.No traps are forwarded from other devices.

Q.What information is emailed in a fault notification?

A.For a description see the online help.

Q.Does a MIB or trap definition file exist for the WLSE?

A.Yes, from the Cisco.com download site, download MIB CISCO-DEVICE-EXCEPTION-REPORTING-MIB.my and load it into the trap receiver.

Faults Troubleshooting

•The Display Fault view is blank.

•Email fails to arrive at its destination.

•No VLAN fault information is displayed for IOS access points.

Symptom The Display Fault view is blank.

Possible Cause There are no faults to report based on the filtering criteria you entered.

Recommended Action Not applicable.

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

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