Chapter 1 FAQs and Troubleshooting
Radio Manager FAQs and Troubleshooting
Symptom No VLAN information is displayed for IOS access points.
Possible Cause WEP keys have not been configured in each VLAN. When the WEP keys are configured in the IOS access points, VLAN information is accessible by SNMP.
Recommended Action Configure the WEP keys for the corresponding VLAN.
Radio Manager FAQs and Troubleshooting
•Radio Manager FAQs
•Radio Manager Troubleshooting
Radio Manager FAQs
Configuration
•For each AP to report radio information back to WLSE, does each AP need to be configured as a WDS AP?
•If so, do I need a separate username and password for each? If not, how many WDS APs would I need?
•Do I need a separate Infrastructure SSID for the APs that are configured as WDS?Why don’t I see the building or floor node in the device tree in the Assisted Site Survey Wizard?
Assisted Site Survey Wizard
•Why don't I see the device that I am looking for in the Assisted Site Survey device tree?
•When I select devices in the Assisted Site Survey Wizard, why are some shown in red?
•When I’m using the Assisted Site Survey Wizard, why is the Next button disabled after I complete step one?
•In the Assisted Site Survey Wizard, why is Use Old Radio Scan Data disabled?
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine