Cisco Systems 2.5 manual Configuration Troubleshooting

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Chapter 1 FAQs and Troubleshooting

Configuration FAQs and Troubleshooting

Q.What is startup configuration?

Startup configuration is used right after a device (access point) reboots. It requires DHCP server to be properly set up to allow the access point to pick its startup configuration from WLSE. For this to work, you must set up the following:

a.Enter the <IP address of the WLSE> in the Boot Server Host Name

field (option number 066) on the DHCP server.

b.Enter <startup file name> in the BootfileName field (option number 067) on the DHCP server.

For additional information, or for information about configuring a router as a

DHCP server, see the online help.

Q.What is auto configuration?

A.Auto configuration is used after the device has been discovered and inventory has been collected for it. This template can be applied based on criteria you define while saving your auto-configuration template.

Q.If I make changes to the startup template, will those modifications be automatically uploaded to the access points that already had that startup template applied?

A.No. If you make modifications to the startup template, you will have to reapply the template.

Q.Can I give a configuration job a name that is used for a firmware or radio management job?

A.No. Job names cannot be duplicated.

Configuration Troubleshooting

HTTP configuration jobs are picking up the wrong template.

An IOS template job failed.

Configuration jobs fail because the Telnet/SSH credentials are not valid, even though credentials have been entered on the WLSE.

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

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Contents Release Copyright 2003 Cisco Systems, Inc. All rights reserved N T E N T S Page General FAQs and Troubleshooting General FAQsFirewall ethernet0 private firewall ethernet0 private ssh General Troubleshooting Recommended Action None Press the Tab key. The following prompt appears Possible Cause Possible Cause Stop the system services by entering the following Disk has a physical error Disk image is corrupted # ip name-server ip-address Faults FAQs and Troubleshooting Faults FAQsFaults Troubleshooting Recommended Action Not applicableDevices FAQs and Troubleshooting Devices FAQsFAQs and Troubleshooting Devices FAQs and Troubleshooting Devices Troubleshooting # write memory Snmp-server community communitystring view iso RO Possible Cause Unknown Configuration FAQs and Troubleshooting Configuration FAQsPage Page Configuration Troubleshooting Page Firmware FAQs and Troubleshooting Firmware FAQsFAQs and Troubleshooting Firmware FAQs and Troubleshooting Firmware Troubleshooting FAQs and Troubleshooting Firmware FAQs and Troubleshooting FAQs and Troubleshooting Firmware FAQs and Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Telnet Credential Fields Required Reports Troubleshooting Reports FAQs and TroubleshootingReports FAQ Recommended Action None Recommended Action Click jobvm.log Radio Manager FAQs and Troubleshooting Radio Manager FAQsMiscellaneous Assisted Site Survey Wizard Page Page Miscellaneous Radio Manager Troubleshooting Select Devices Discover Managed/UnmanagedAdministration FAQs and Troubleshooting Administration FAQsAdministration Troubleshooting Page Page Fault Descriptions Access Point Faults Recommended ActionVlan IOSWDS Fault Description Type Explanation Wlse SnmpFault Description Type Explanation Utilization % Version number Down, the Ethernet Related Setting Recommended Action Http Rate %Error rate % Fault Description Type Explanation Utilization % Credentials Snmp Access point SsidFault Description Type Explanation WLSE-WDS Wlccp channel Thresholds Authenticate with Between the Wlse Wlse Fault AAA Server FaultsEAP-MD5 server Leap Peap Server Switch Faults Fault Descriptions Switch Faults Utilization % Router Fault D E CDPIN-2 IN-3 SSH IN-4IN-5 IN-6