Chapter 1 FAQs and Troubleshooting
Administration FAQs and Troubleshooting
Symptom My clients are not being authenticated through WDS.
Possible Cause You have not created a server group on the WDS APs for client authentication.
Recommended Action To create a server group on the WDS APs for client authentication, you can use the AP CLI, the AP web interface, or the WLSE configuration templates. For more information, see the device setup information in the online help or the User Guide for the CiscoWorks Wireless LAN Solution Engine, Release 2.7.
Symptom After completing the Assisted Site Survey, Location Manager did not update to include the applied configurations.
Possible Cause You did not refresh the Location Manager window.
Recommended Action In the Location Manager window, select View > Refresh
Data.
Administration FAQs and Troubleshooting
•Administration FAQs, page
•Administration Troubleshooting, page
Administration FAQs
Q.How can I verify the status of the database?
A.You can verify that the WLSE database is running by using the show process CLI command. If the command output includes the db2sync process, the database is running.
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine