Cisco Systems 2.5 manual Configuration FAQs and Troubleshooting

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Chapter 1 FAQs and Troubleshooting

Configuration FAQs and Troubleshooting

Possible Cause If there are also SNMP timeouts on the network, inventory jobs will take much longer. Other jobs may be using all of the available resources. Also, the next scheduled inventory will not run until the current inventory finishes.

Recommended Action None.

Symptom When entering device Telnet or SSH credentials on the WLSE, authentication fails if the & character appears in a name or password.

Possible Cause The WLSE ignores the & character and all characters that follow it.

Recommended Action Do not use & in Telnet/SSH credentials that must be entered on the WLSE.

Configuration FAQs and Troubleshooting

Configuration FAQs, page 1-19

Configuration Troubleshooting, page 1-22

Configuration FAQs

If I create a configuration template that includes WEP key settings how can I verify that they were set on the access point (the access point does not show WEP key settings on its web interface)?

Can you undo a configuration update?

How long is the configuration job history kept in the WLSE?

Do jobs use HTTP or SNMP to initiate a configuration upload?

Is it necessary to validate a job?

What kinds of job logs are available?

What is startup configuration?

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

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Contents Release Copyright 2003 Cisco Systems, Inc. All rights reserved N T E N T S Page General FAQs General FAQs and TroubleshootingFirewall ethernet0 private firewall ethernet0 private ssh General Troubleshooting Recommended Action None Press the Tab key. The following prompt appears Possible Cause Possible Cause Stop the system services by entering the following Disk has a physical error Disk image is corrupted # ip name-server ip-address Faults FAQs Faults FAQs and TroubleshootingRecommended Action Not applicable Faults TroubleshootingDevices FAQs Devices FAQs and TroubleshootingFAQs and Troubleshooting Devices FAQs and Troubleshooting Devices Troubleshooting # write memory Snmp-server community communitystring view iso RO Possible Cause Unknown Configuration FAQs Configuration FAQs and TroubleshootingPage Page Configuration Troubleshooting Page Firmware FAQs Firmware FAQs and TroubleshootingFAQs and Troubleshooting Firmware FAQs and Troubleshooting Firmware Troubleshooting FAQs and Troubleshooting Firmware FAQs and Troubleshooting FAQs and Troubleshooting Firmware FAQs and Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Telnet Credential Fields Required Reports Troubleshooting Reports FAQs and TroubleshootingReports FAQ Recommended Action None Recommended Action Click jobvm.log Radio Manager FAQs Radio Manager FAQs and TroubleshootingMiscellaneous Assisted Site Survey Wizard Page Page Miscellaneous Select Devices Discover Managed/Unmanaged Radio Manager TroubleshootingAdministration FAQs Administration FAQs and TroubleshootingAdministration Troubleshooting Page Page Fault Descriptions Recommended Action Access Point FaultsVlan IOSWDS Fault Description Type Explanation Snmp WlseFault Description Type Explanation Utilization % Version number Down, the Ethernet Related Setting Recommended Action Rate % HttpError rate % Fault Description Type Explanation Utilization % Credentials Snmp Ssid Access pointFault Description Type Explanation WLSE-WDS Wlccp channel Thresholds Authenticate with Between the Wlse AAA Server Faults Wlse FaultEAP-MD5 server Leap Peap Server Switch Faults Fault Descriptions Switch Faults Utilization % Router Fault CDP D EIN-2 IN-3 IN-4 SSHIN-5 IN-6