Cisco Systems 2.5 manual # write memory

Page 20

Chapter 1 FAQs and Troubleshooting

Devices FAQs and Troubleshooting

a.Reset the WLSE system time (UTC) using CLI commands as follows: Enter services stop to stop services.

Enter the clock command to reset the time. Enter services start to restart the services.

b.Set the local browser time. Select Administration > Appliance > Time/NTP/Name.

Symptom Devices are placed in Misconfigured Devices group after discovery and dot11mib fault is displayed.

Possible Cause IOS devices are not configured correctly with an ISO view. Also, see the following Symptom: Access points are placed in Misconfigured Devices group even though they have been configured with the correct ISO views., page 1-18.

Recommended Action Perform the following tasks on the devices and the WLSE. Either configure the devices individually or create a configuration template with the relevant custom values and create a job for the devices.

To configure devices individually:

a.Use Telnet or SSH to log in to the device, then enter enable mode.

b.In global configuration mode, enter the following commands in sequence:

#snmp-server view iso iso included

#snmp-server community community_string view iso RO

where community_string is the device’s read-only community string. This is the same string that should exist in the WLSE’s SNMP credentials screen (Devices > Discover > Device Credentials > SNMP Communities). If it is not entered there, see the following instructions for entering device credentials in the WLSE.

c.Exit from the global configuration mode, and enter the following command:

# write memory

To configure devices by using a template:

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

1-16

Image 20
Contents Release Copyright 2003 Cisco Systems, Inc. All rights reserved N T E N T S Page General FAQs and Troubleshooting General FAQsFirewall ethernet0 private firewall ethernet0 private ssh General Troubleshooting Recommended Action None Press the Tab key. The following prompt appears Possible Cause Possible Cause Stop the system services by entering the following Disk has a physical error Disk image is corrupted # ip name-server ip-address Faults FAQs and Troubleshooting Faults FAQsFaults Troubleshooting Recommended Action Not applicableDevices FAQs and Troubleshooting Devices FAQsFAQs and Troubleshooting Devices FAQs and Troubleshooting Devices Troubleshooting # write memory Snmp-server community communitystring view iso RO Possible Cause Unknown Configuration FAQs and Troubleshooting Configuration FAQsPage Page Configuration Troubleshooting Page Firmware FAQs and Troubleshooting Firmware FAQsFAQs and Troubleshooting Firmware FAQs and Troubleshooting Firmware Troubleshooting FAQs and Troubleshooting Firmware FAQs and Troubleshooting FAQs and Troubleshooting Firmware FAQs and Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Telnet Credential Fields Required Reports Troubleshooting Reports FAQs and TroubleshootingReports FAQ Recommended Action None Recommended Action Click jobvm.log Radio Manager FAQs and Troubleshooting Radio Manager FAQsMiscellaneous Assisted Site Survey Wizard Page Page Miscellaneous Radio Manager Troubleshooting Select Devices Discover Managed/UnmanagedAdministration FAQs and Troubleshooting Administration FAQsAdministration Troubleshooting Page Page Fault Descriptions Access Point Faults Recommended ActionVlan IOSWDS Fault Description Type Explanation Wlse SnmpFault Description Type Explanation Utilization % Version number Down, the Ethernet Related Setting Recommended Action Http Rate %Error rate % Fault Description Type Explanation Utilization % Credentials Snmp Access point SsidFault Description Type Explanation WLSE-WDS Wlccp channel Thresholds Authenticate with Between the Wlse Wlse Fault AAA Server FaultsEAP-MD5 server Leap Peap Server Switch Faults Fault Descriptions Switch Faults Utilization % Router Fault D E CDPIN-2 IN-3 SSH IN-4IN-5 IN-6