Chapter 1 FAQs and Troubleshooting
Devices FAQs and Troubleshooting
a.Reset the WLSE system time (UTC) using CLI commands as follows: Enter services stop to stop services.
Enter the clock command to reset the time. Enter services start to restart the services.
b.Set the local browser time. Select Administration > Appliance > Time/NTP/Name.
Symptom Devices are placed in Misconfigured Devices group after discovery and dot11mib fault is displayed.
Possible Cause IOS devices are not configured correctly with an ISO view. Also, see the following Symptom: Access points are placed in Misconfigured Devices group even though they have been configured with the correct ISO views., page
Recommended Action Perform the following tasks on the devices and the WLSE. Either configure the devices individually or create a configuration template with the relevant custom values and create a job for the devices.
–To configure devices individually:
a.Use Telnet or SSH to log in to the device, then enter enable mode.
b.In global configuration mode, enter the following commands in sequence:
#
#
where community_string is the device’s
c.Exit from the global configuration mode, and enter the following command:
# write memory
–To configure devices by using a template:
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine