Cisco Systems 2.5 manual

Page 44

Chapter 1 FAQs and Troubleshooting

Radio Manager FAQs and Troubleshooting

Make sure the devices have the correct setup for WDS. Also verify that WDS is authenticated to WLSE and that WDS has an IP address pointing to WLSE.

Make sure the devices have the correct SNMP read/write community strings that match the WLSE setting.

Q.When I’m using the Assisted Site Survey Wizard, the radio scan progress advances very slowly. How long does it radio scan normally take?

A.Radio scan normally takes about 5 to 10 minutes to complete. If you suspect the program has stalled, check its status by selecting Radio Manager > AP Radio Scan and viewing the progress of the job.

Q.Can I skip client walkabout in the Assisted Site Survey Wizard even though the number of data shown is zero?

A.Yes, you can skip client walkabout. However, performing a client walkabout will generate better parameters for your wireless network.

Q.In the client walkabout step in the Assisted Site Survey Wizard, what is the Recall button for?

A.You can click Recall to display a list of the last five client MAC addresses that were used for the previous client walkabout. To retrieve a previously used MAC address, click Recall and select a MAC address from the list.

Q.What is the difference between the Number of Location Data and Number of New Location Data fields?

A.Number of Location Data is the total number of data found by client walkabout for the current session plus any previous sessions. Number of New Location Data is the total number of data found by client walkabout for the current session only. The numbers in these two fields can increase at the same time during a client walkabout.

Q.In the Constraints and Goals step in the Assisted Site Survey Wizard, how do I select multiple channels in the channel list?

A.For Windows users, control-click on the channels to add them to the selection. The selected channels are highlighted.

FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine

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Contents Release Copyright 2003 Cisco Systems, Inc. All rights reserved N T E N T S Page General FAQs and Troubleshooting General FAQsFirewall ethernet0 private firewall ethernet0 private ssh General Troubleshooting Recommended Action None Press the Tab key. The following prompt appears Possible Cause Possible Cause Stop the system services by entering the following Disk has a physical error Disk image is corrupted # ip name-server ip-address Faults FAQs and Troubleshooting Faults FAQsFaults Troubleshooting Recommended Action Not applicableDevices FAQs and Troubleshooting Devices FAQsFAQs and Troubleshooting Devices FAQs and Troubleshooting Devices Troubleshooting # write memory Snmp-server community communitystring view iso RO Possible Cause Unknown Configuration FAQs and Troubleshooting Configuration FAQsPage Page Configuration Troubleshooting Page Firmware FAQs and Troubleshooting Firmware FAQsFAQs and Troubleshooting Firmware FAQs and Troubleshooting Firmware Troubleshooting FAQs and Troubleshooting Firmware FAQs and Troubleshooting FAQs and Troubleshooting Firmware FAQs and Troubleshooting Recommended Action FAQs and Troubleshooting Firmware FAQs and Troubleshooting Telnet Credential Fields Required Reports Troubleshooting Reports FAQs and TroubleshootingReports FAQ Recommended Action None Recommended Action Click jobvm.log Radio Manager FAQs and Troubleshooting Radio Manager FAQsMiscellaneous Assisted Site Survey Wizard Page Page Miscellaneous Radio Manager Troubleshooting Select Devices Discover Managed/UnmanagedAdministration FAQs and Troubleshooting Administration FAQsAdministration Troubleshooting Page Page Fault Descriptions Access Point Faults Recommended ActionVlan IOSWDS Fault Description Type Explanation Wlse SnmpFault Description Type Explanation Utilization % Version number Down, the Ethernet Related Setting Recommended Action Http Rate %Error rate % Fault Description Type Explanation Utilization % Credentials Snmp Access point SsidFault Description Type Explanation WLSE-WDS Wlccp channel Thresholds Authenticate with Between the Wlse Wlse Fault AAA Server FaultsEAP-MD5 server Leap Peap Server Switch Faults Fault Descriptions Switch Faults Utilization % Router Fault D E CDPIN-2 IN-3 SSH IN-4IN-5 IN-6