Compaq Maintaining Your A1500, Cleaning the Document Scanner, Cleaning the Cartridge Carrier

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Maintaining Your A1500

Cleaning the Document Scanner

For best quality faxes and scans, you may occasionally need to clean some internal parts of the machine, such as the:

•white roller

•scanning glass

If these parts are dirty, documents scanned or sent to another fax machine will not be clear.

To clean the internal parts of the A1500:

1.Unplug the power cord from the electrical outlet or the rear of the machine.

2.Open the control panel.

Opening the control panel

3.Disassemble the white roller as follows:

Both ends of the white roller have plastic bushings that are snapped shut with small tabs on them.

Pull the bushing slightly out, and rotate the bushing until it reaches the slot. Then pull the roller up.

4.Wipe the roller surface with a soft cloth dampened with water.

5.Wipe the scanner glass surface with a soft cloth dampened with water. Dry with a soft tissue.

6.After re-assembly, it is recommended that you re-calibrate the scanner. See “Calibrating the Scanner” in the Common Procedures chapter for more information.

Removing the white roller

Cleaning the Cartridge Carrier

If the ink cartridge is not printing from some nozzles as indicated on the test page, the cartridge carrier contacts may need cleaning. See “Cleaning Print Cartridges” in the Common Procedures chapter for more information.

1.Lift the control panel by pulling toward you on the edge nearest the LCD panel.

2.Lift the cartridge access door.

3.Unplug the power cord from the electrical outlet or from the rear of the machine.

4.Remove the ink cartridges.

5.Use a clean dry cloth or tissue to clean the print cartridge contacts inside of the machine.

6.Replace the ink cartridges.

7.Plug in the power cord.

Replacing the Document Separator Pad

If documents continually feed more than one page at a time through the scanner assembly, you may need to replace the document separator pad. Contact Customer Service via the Compaq web site at www.compaq.com for more information.

The life of the automatic document feed rubber varies with use. It is unlikely you will ever need to replace this pad.

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Contents Page Page Contents Page Text Conventions in This Guide Using This GuideSpecial Messages Locating HelpPage Getting Started Box ContentsUnpack the Box Purchase SeparatelyChoose a Location for the A1500 Set Up the Document TraysPrepare the A1500 for Use Document Exit TrayInstall the Ink Cartridges Connect the AC Power CordCheck Phone Line Connect the Telephone Line CordConnect the USB Printer Cable Load PaperPage System Requirements Compaq A1500 Software InstallationDescription of Programs and Drivers Click Start Run Installing the SoftwareControl Panel Features Compaq A1500 Controls and FeaturesControl Locations and Functions Control PanelRear View Rear View FeaturesUsing the A1500 Monitor Program Common ProceduresSetting the Date and Time Changing Default SettingsSetting the Date and Time using the Settings Utility Setting the Date and Time using the A1500Printing Reports Changing Print Cartridges using the A1500 Changing Print Cartridges using your ComputerClick the Install/Change Cartridges button Changing Print CartridgesAligning Print Cartridges Aligning Print Cartridges using the ComputerAligning Print Cartridges using the A1500 Cleaning the Cartridges using the Computer Cleaning Print CartridgesCleaning the Cartridges using the A1500 A1500 All-In-One Compaq A1500 Control ProgramWiping the Print Nozzles Installing and Using the Photo CartridgeChecking the Cartridge Cleaning Printout Printing on Envelopes Loading Different Sized PaperInserting an envelope Calibrating the ScannerMenu Options Description Front Control Panel Setup ButtonSetup Button Accessing the Settings Utility Using the Compaq A1500 Settings UtilitySettings Utility Overview Fax Settings Print SettingsAdvanced Fax Settings Speed Send Groups Speed Send SettingsSpeed Send Addresses Copy Settings Scan To Menu Scan SettingsScan To User Folder Scan To EmailControl Form Settings Page Control Form Using a Control FormOverview Printing a Control FromUsing the Control Form to Fax Using the Control Form to CopyUsing the Control Form to Scan Printing a Document PrintingChanging the Printer Properties Job FinishingDocument/Quality PaperAdvanced StatusAbout OptionsCartridges Page Faxing Sending a Fax Using the Control PanelPreparing Documents for Faxing Loading the DocumentsAdvanced Fax Features Advanced Faxing FeaturesSpeed Sending Faxes as Email Speed SendingOn Hook Dialing OHD Redial Confirming TransmissionAutomatic Redial Receiving a FaxCanceling Fax Forwarding Fax Forwarding using the Settings UtilityFax Forwarding Fax Forwarding with the Control PanelDisabled Using the Compaq Control Form to FaxDetermining the Fax Forward Mode Copying Advanced Copy Features Advanced Copy FeaturesScanning Overview ScanningPreparing Documents for Scanning ScanningScanning with the Compaq Control Form Scan to ApplicationsScanning with the Computer Menu Options Advanced Scan FeaturesAdvanced Scanning Page Cleaning the Cartridge Carrier Cleaning the Document ScannerMaintaining Your A1500 Replacing the Document Separator PadPage Sharing a Telephone Line with Other Devices Alternate SetupsUsing the A1500 Extension Feature Devices and Connections Connecting and Configuring EquipmentA1500 and Telephone optional A1500 Fax Receive Mode SelectionsA1500 Answering Machine and Telephone A1500 Computer Modem Internal or External and TelephoneA1500, Computer Modem, Answering Machine, and Telephone Clearing Document and Paper Jams Basic TroubleshootingClearing a Document Jam Clearing a Paper JamGeneral Error Messages Error MessagesDocument OUT, Please Wait Fax MessagesCopy Messages Scan Messages Control Form Messages SYMPTOM/MESSAGE CauseSymptom Solution Correcting ProblemsFax Problems Print Quality Problems Symptom Printing and Copying ProblemsPaper Feeding Problems Scanning and Copying Problems Federal Communication Commission Notice Regulatory and Safety NoticesPower Cords SafetyEuropean Union Notice Regulations Governing the Use of ModemsCanadian Regulations Governing the Use of Modems General Precautions for Compaq ProductsTelephone Consumer Protection Act Page Page Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7