Compaq A1500 warranty Control Form Messages, SYMPTOM/MESSAGE Cause

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Control Form Messages

SYMPTOM/MESSAGE

CAUSE

SOLUTION

“RESOURCE BUSY, TRY LATER” with beep warning tone and return to prior state.

Trying to scan Control Form sheet while the computer is using parallel port for another job.

Trying to print a Control form sheet while computer is using parallel port for another job.

Wait for current computer to printer port activity to complete, then try again.

“CLR DOCUMENT JAM”	A document jam or a very long document	Open the cover and remove document or
	was scanned.	jam.
“DOCUMENT OUT, PLEASE WAIT”	Pressing STOP after paper is loaded	Wait for all document(s) in the document
		input tray to be fed to the document output
		tray.
“ADD PAPER” with beep warning tone and	Trying to print a Control Form when no	Load paper into the paper input tray.
return to READY state.	paper is in the paper input tray.
“CHANGE BLACK INK”	Trying to print a Control Form but Smart Ink	Replace Black ink cartridge. Replacing the
	has determined that the ink cartridge is	Black ink cartridge and selecting NEW
	empty.	BLACK CARTRIDGE will reset the ink
		counting system. (Note that if you keep the
		old cartridge installed and tell the system
		you have installed new cartridges you may
		get some more pages printed but you will
		defeat the ink management system and
		may lose incoming faxes.)
“REMOVE PAPER JAM THEN PRESS	Trying to print a Control Form when a paper	Clear paper jam, then press STOP/CLEAR.
CLEAR”	jam occurred in the paper path.
“PC NOT AVAILABLE” with beep warning	There is no response from the computer.	Verify that a standard USB cable is
tone and return to READY state.		connected to the computer and that the
		computer is on and not in sleep mode.
		Verify that the A1500 software is properly
		installed and running by selecting A1500
		Settings from the Compaq A1500 program
		group.
		Retry.

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Contents Page Page Contents Page Using This Guide Text Conventions in This GuideSpecial Messages Locating HelpPage Box Contents Getting StartedUnpack the Box Purchase SeparatelySet Up the Document Trays Choose a Location for the A1500Prepare the A1500 for Use Document Exit TrayConnect the AC Power Cord Install the Ink CartridgesConnect the Telephone Line Cord Check Phone LineLoad Paper Connect the USB Printer CablePage Description of Programs and Drivers Compaq A1500 Software InstallationSystem Requirements Installing the Software Click Start RunCompaq A1500 Controls and Features Control Panel FeaturesControl Locations and Functions Control PanelRear View Features Rear ViewCommon Procedures Using the A1500 Monitor ProgramChanging Default Settings Setting the Date and TimeSetting the Date and Time using the Settings Utility Setting the Date and Time using the A1500Printing Reports Changing Print Cartridges using your Computer Changing Print Cartridges using the A1500Click the Install/Change Cartridges button Changing Print CartridgesAligning Print Cartridges using the A1500 Aligning Print Cartridges using the ComputerAligning Print Cartridges Cleaning Print Cartridges Cleaning the Cartridges using the ComputerCleaning the Cartridges using the A1500 A1500 All-In-One Compaq A1500 Control ProgramChecking the Cartridge Cleaning Printout Installing and Using the Photo CartridgeWiping the Print Nozzles Loading Different Sized Paper Printing on EnvelopesCalibrating the Scanner Inserting an envelopeSetup Button Front Control Panel Setup ButtonMenu Options Description Settings Utility Overview Using the Compaq A1500 Settings UtilityAccessing the Settings Utility Print Settings Fax SettingsAdvanced Fax Settings Speed Send Addresses Speed Send SettingsSpeed Send Groups Copy Settings Scan Settings Scan To MenuScan To User Folder Scan To EmailControl Form Settings Page Using a Control Form Control FormOverview Printing a Control FromUsing the Control Form to Scan Using the Control Form to CopyUsing the Control Form to Fax Printing Printing a DocumentChanging the Printer Properties Job FinishingPaper Document/QualityAdvanced StatusCartridges OptionsAbout Page Sending a Fax Using the Control Panel FaxingPreparing Documents for Faxing Loading the DocumentsAdvanced Faxing Features Advanced Fax FeaturesOn Hook Dialing OHD Speed SendingSpeed Sending Faxes as Email Confirming Transmission RedialAutomatic Redial Receiving a FaxFax Forwarding using the Settings Utility Canceling Fax ForwardingFax Forwarding Fax Forwarding with the Control PanelDetermining the Fax Forward Mode Using the Compaq Control Form to FaxDisabled Copying Advanced Copy Features Advanced Copy FeaturesScanning Scanning OverviewPreparing Documents for Scanning ScanningScanning with the Computer Scan to ApplicationsScanning with the Compaq Control Form Advanced Scanning Advanced Scan FeaturesMenu Options Page Cleaning the Document Scanner Cleaning the Cartridge CarrierMaintaining Your A1500 Replacing the Document Separator PadPage Using the A1500 Extension Feature Alternate SetupsSharing a Telephone Line with Other Devices Connecting and Configuring Equipment Devices and ConnectionsA1500 Fax Receive Mode Selections A1500 and Telephone optionalA1500 Answering Machine and Telephone A1500 Computer Modem Internal or External and TelephoneA1500, Computer Modem, Answering Machine, and Telephone Basic Troubleshooting Clearing Document and Paper JamsClearing a Document Jam Clearing a Paper JamError Messages General Error MessagesFax Messages Document OUT, Please WaitCopy Messages Scan Messages SYMPTOM/MESSAGE Cause Control Form MessagesFax Problems Correcting ProblemsSymptom Solution Print Quality Problems Printing and Copying Problems SymptomPaper Feeding Problems Scanning and Copying Problems Regulatory and Safety Notices Federal Communication Commission NoticeSafety Power CordsEuropean Union Notice Regulations Governing the Use of ModemsTelephone Consumer Protection Act General Precautions for Compaq ProductsCanadian Regulations Governing the Use of Modems Page Page Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7