Scan Messages
SYMPTOM/MESSAGE | CAUSE | SOLUTION |
“SCAN TO UNDEFINED.” with beep | Trying to scan to an undefined scan | Use A1500 Settings Utility to define the scan |
warning tone and return to READY state. | destination. | locations. |
“LOAD DOCUMENT" with beep warning | Trying to start a scan operation before | Load document to be scanned before |
tone and return to READY state. | loading the document. | pressing START. |
“RESOURCE BUSY, TRY LATER” with | Trying a SCAN operation while the scanner | Verify that the computer is connected and |
beep warning tone and return to prior state. | is busy. | available. |
| Trying to scan while parallel port is in use | Wait for resource to become free then try |
| by another task. | again. |
“CLR DOCUMENT JAM” | A document jam or a very long document | Open the cover and remove document or |
| was scanned. | jam. |
“DOCUMENT OUT, PLEASE WAIT” | Pressing STOP after document is loaded. | Wait for all document(s) in the document |
|
| input tray to be fed to the document output |
|
| tray. |
“PC NOT AVAILABLE” with beep warning tone and return to READY state.
There is no response from computer.
Verify that a standard USB cable is connected to the computer and that the computer is on and not in sleep mode.
Verify that the A1500 software is properly installed and running by selecting A1500 Settings from the Compaq A1500 program group.
Retry.
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