Compaq A1500 warranty Print Quality Problems

Page 66

 

Print Quality Problems

 

 

Symptom

Solution

 

 

Light or blurred characters

• The print cartridge may be running out of ink.

 

• The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section.

 

• Make sure you are using the correct type of paper.

Smudged or dark characters

• Make sure you are using the correct type of paper.

 

• The paper should be straight and without wrinkles.

 

• Let the ink dry for a moment before handling the document.

 

• Adjust the Print Quality settings.

 

• The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section.

Characters with white lines

• The print cartridge may be running low on ink.

 

• Remove and reinstall the print cartridge.

 

• The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section.

Color print quality is poor.

• Make sure you are using the correct type of paper.

 

• Adjust the Print Quality settings.

Characters are improperly formed or not

• The media is loaded incorrectly or is an unsupported size or type. Try feeding one

aligned correctly.

sheet at a time.

 

• Make sure you do not have hard-coded spaces at the left margin in your application.

 

• The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section.

 

• The print cartridge may need to be aligned. See “Aligning Print Cartridges” section.

Vertical straight lines in tables, borders and

• The print cartridge may need to be aligned. See “Aligning Print Cartridges” section.

graphs are not smooth.

• The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section.

Solid black areas on transparencies contain

• Try changing the fill pattern in your application software.

white streaks.

 

Printed color does not match screen color.

• The color print cartridge has run out of one or more ink colors. Install a new color ink

 

cartridge.

 

• The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section.

Documents are printing black and white

• The print settings may be incorrect.

instead of color.

 

Printer pauses frequently during a print job

• If your printer pauses frequently (every two or three lines) during a print job and the

 

printed pages have alternating bands of light and dark print, choose Enable Buffer

 

Mode from the Options tab.

 

1. From the printer's Control Program, click the Options tab.

 

2. Choose the Enable Buffer Mode option.

62

Page 65 Page 67
Image 66
Page 65 Page 67
Contents Page Page Contents Page Special Messages Using This GuideText Conventions in This Guide Locating HelpPage Unpack the Box Box ContentsGetting Started Purchase SeparatelyPrepare the A1500 for Use Set Up the Document TraysChoose a Location for the A1500 Document Exit TrayConnect the AC Power Cord Install the Ink CartridgesConnect the Telephone Line Cord Check Phone LineLoad Paper Connect the USB Printer CablePage Compaq A1500 Software Installation Description of Programs and DriversSystem Requirements Installing the Software Click Start RunControl Locations and Functions Compaq A1500 Controls and FeaturesControl Panel Features Control PanelRear View Features Rear ViewCommon Procedures Using the A1500 Monitor ProgramSetting the Date and Time using the Settings Utility Changing Default SettingsSetting the Date and Time Setting the Date and Time using the A1500Printing Reports Click the Install/Change Cartridges button Changing Print Cartridges using your ComputerChanging Print Cartridges using the A1500 Changing Print CartridgesAligning Print Cartridges using the Computer Aligning Print Cartridges using the A1500Aligning Print Cartridges Cleaning the Cartridges using the A1500 Cleaning Print CartridgesCleaning the Cartridges using the Computer A1500 All-In-One Compaq A1500 Control ProgramInstalling and Using the Photo Cartridge Checking the Cartridge Cleaning PrintoutWiping the Print Nozzles Loading Different Sized Paper Printing on EnvelopesCalibrating the Scanner Inserting an envelopeFront Control Panel Setup Button Setup ButtonMenu Options Description Using the Compaq A1500 Settings Utility Settings Utility OverviewAccessing the Settings Utility Print Settings Fax SettingsAdvanced Fax Settings Speed Send Settings Speed Send AddressesSpeed Send Groups Copy Settings Scan To User Folder Scan SettingsScan To Menu Scan To EmailControl Form Settings Page Overview Using a Control FormControl Form Printing a Control FromUsing the Control Form to Copy Using the Control Form to ScanUsing the Control Form to Fax Changing the Printer Properties PrintingPrinting a Document Job FinishingAdvanced PaperDocument/Quality StatusOptions CartridgesAbout Page Preparing Documents for Faxing Sending a Fax Using the Control PanelFaxing Loading the DocumentsAdvanced Faxing Features Advanced Fax FeaturesSpeed Sending On Hook Dialing OHDSpeed Sending Faxes as Email Automatic Redial Confirming TransmissionRedial Receiving a FaxFax Forwarding Fax Forwarding using the Settings UtilityCanceling Fax Forwarding Fax Forwarding with the Control PanelUsing the Compaq Control Form to Fax Determining the Fax Forward ModeDisabled Copying Advanced Copy Features Advanced Copy FeaturesPreparing Documents for Scanning ScanningScanning Overview ScanningScan to Applications Scanning with the ComputerScanning with the Compaq Control Form Advanced Scan Features Advanced ScanningMenu Options Page Maintaining Your A1500 Cleaning the Document ScannerCleaning the Cartridge Carrier Replacing the Document Separator PadPage Alternate Setups Using the A1500 Extension FeatureSharing a Telephone Line with Other Devices Connecting and Configuring Equipment Devices and ConnectionsA1500 Answering Machine and Telephone A1500 Fax Receive Mode SelectionsA1500 and Telephone optional A1500 Computer Modem Internal or External and TelephoneA1500, Computer Modem, Answering Machine, and Telephone Clearing a Document Jam Basic TroubleshootingClearing Document and Paper Jams Clearing a Paper JamError Messages General Error MessagesFax Messages Document OUT, Please WaitCopy Messages Scan Messages SYMPTOM/MESSAGE Cause Control Form MessagesCorrecting Problems Fax ProblemsSymptom Solution Print Quality Problems Printing and Copying Problems SymptomPaper Feeding Problems Scanning and Copying Problems Regulatory and Safety Notices Federal Communication Commission NoticeEuropean Union Notice SafetyPower Cords Regulations Governing the Use of ModemsGeneral Precautions for Compaq Products Telephone Consumer Protection ActCanadian Regulations Governing the Use of Modems Page Page Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7
Top Page Image Contents