APC AP9208, AP9608 manual Introduction, Overview, Hardware Requirements

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1 Introduction

1.1 Overview

American Power Conversion’s Call- UPS II is a remote UPS management device that allows you to monitor and control your APC UPS by modem. It provides the following features:

Remote UPS status display

Remote UPS control (e.g., safe reboot during power outage or when the server is down)

Data and event logging

Operator paging in case of trouble

Call-UPS II works with any APC Smart-UPSTM, Matrix-UPSTMor SymmetraTM Power ArrayTM. It draws power from the UPS, and can be used with the APC Measure-UPSTMEnvironmental Monitor and the APC PowerNetTM SNMP AdapterTM.

Call-UPSII comes in two versions: as an external device (AP9208) and as a SmartSlotTM card (AP9608). SmartSlot Call-UPSII mounts in all APC devices equipped with a SmartSlot. The external Call-UPSII connects to the UPS communications port.

1.2 Hardware Requirements

Call-UPSII requires an APC Smart-UPS, Matrix-UPS, Symmetra Power Array or other APC device equipped with a SmartSlot. For paging or re- mote management, Call-UPSII requires both a modem that understands industry standard AT commands, and a telephone line. For configuration, Call-UPSII requires local DTE equipment — either a dumb terminal or a computer running terminal emulation software (e.g., HyperTerminal). A remote management site requires its own computer with modem and ter- minal emulation software. The communications rate for Call-UPSII can be configured to 1200, 2400, 9600, and 19,200 baud. The default is 9600.

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Contents Call-UPSII Thank You Contents Problem Resolution Hardware Requirements IntroductionOverview Call-UPS II Panel Product DescriptionManagement Port UPS Monitoring Port External VersionWith Smart-UPS With Matrix-UPS Power Port External VersionUPS Cable External Version Status LED Indication Status IndicatorInstallation Installation and SetupHandling Receiving InspectionExternal Version Confirm OperationInitial Logging On Configure Call-UPSPress any key to bring up the Main menu Customize SettingsConnect to Modem SmartSlot Configuration External Configuration Logging On to Call-UPS UPS Status and DiagnosticsOperation With Smart-UPS and Matrix-UPS UPS Status Smart-UPS and Matrix-UPS Description Sleeping Inverter Shutdown UPS Status and Diagnostics Symmetra Power Array Description With Symmetra Power ArrayUPS Status and Diagnostics Page RIM Page UPS Control Command DescriptionUPS Control UPS Control UPS Characteristics Call-UPS II will not allow changes to UPS characteristics Sensitivity of the UPS to power line fluctuation. Set this With Symmetra Power Array UPS Characteristics Symmetra Power Array Setting Description Menu Data/Event LoggingDATA/EVENT Logging Default DescriptionCALL-UPS Call-UPS SettingsCALL-UPS II Settings CALL-UPS II Settings Default Description Site IDspace charactertrouble code Paging SetupPaging Setup Paging Setup Setting Default Description Event Description Paging Setup EventsProbe Measure-UPS InfoMEASURE-UPS Info Troubleshooting Chart Problem ResolutionTroubleshooting Problem Possible Cause SolutionIf Problems Persist Pin Function SpecificationsManagement Port Pinout Electrical Product SpecificationsPhysical EnvironmentalTriple Chassis Appendix Multiple SmartSlot InstallationDevice Priority Position Smart-UPS and Matrix-UPS Symmetra Power ArrayDaisy Chains Page Page Page Limited Warranty Toll free technical support