Powerware FE/QFE UPS manual Troubleshooting, Alarms

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C H A P T E R 9

TROUBLESHOOTING

When your FERRUPS UPS detects an alarm condition, the UPS displays the alarm with the following indications:

:the ALARM indicator on the front panel (and the control panel if you have one) illuminates

:sounds an audible alarm

:displays an alarm message on the control panel (if you have one).

NOTE If the control panel does not display the message, press [CLEAR] until you reach the scrolling display.

Alarms

When an alarm occurs, follow these steps:

hd Find out which alarm condition the UPS is detecting.

:If you have a control panel, you can read the alarm on the display.

:If you do not have a control panel, listen to the alarm code; the UPS sounds the Morse Code for the alarm letter.

id Find the alarm in Table 14 and follow the instructions to resolve the problem.

ld To silence the alarm:

FE/QFE 500 VA–3.1 kVA models: Turn the Alarm Silence Switch on the UPS rear panel to the OFF position.

FE/QFE 4.3–18 kVA models: Press [CTRL]-[5] [ENTER] [ENTER] on the control panel.

nd After the alarm condition is cleared, turn the alarm beep back on (using either the switch or the control panel).

NOTE If you do not turn the alarm beep back on, the UPS is not able to sound an alarm code the next time there is an alarm.

Powerware® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com

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Contents Powerware Ferrups FE/QFE UPS Page Powerware Ferrups FE/QFE UPS For Users in Germany Class a EMC StatementsFCC Part ICES-003 Table of Contents Options Alarm Code Summary Service and SupportKVA Models 500 VA-3.1 kVA Models IntroductionIdentifying Your UPS Page P O R T a N T S a F E T Y I N S T R U C T I O N S Safety WarningsN G E R R N I N GR E SikkerhedsanvisningerU T I O N V a R S E L Belangrijke VeiligheidsinstructiesV a a R A R S C H U W I N GG E L E T Tarkeita TurvaohjeitaA R a R O I T U SR O Consignes de sécuritéH T U N G SicherheitswarnungenR N U N G „Ò·Ûfl· C›„ÈÛÙ.ÃÁ˜ÒÁÙÈÏÔfi95%ÔÈÂflÙÂUPSÍÔÌÙ‹ÛÂÌÂÒ¸fi V E R T E N Z a Avvisi di sicurezzaR I C O L O R L I G Viktig SikkerhetsinformasionT E N Z I O N E R S I K T I G Regulamentos de SegurançaI D a D O V E R T Ê N C I aR I G O Ïðåäóïðåæäåíèÿ ïî ìåðàì áåçîïàñíîñòèÎïàñíî ÐåäóïðåæäåíèåÑòîðîæíî Advertencias de SeguridadL I G R O V E R T E N C I aR a SäkerhetsföreskrifterE C a U C I Ó N K T I G T Startup for the FE and QFE 500 VA-3.1 kVA UPS UPS StartupLd The AC Line indicator illuminates see Figure Startup for the FE and QFE 4.3-18 kVA UPS 7LPH ProgramDWH Where is the Battery Ah value from Table9ME External Battery Pack Ah ValuesRS-232 Communication Port On/Off Switch On/Off Switch Power Cord RS-232 Communication PortSwitch Rear PanelsKVA Models PanelOperation Front Panel IndicatorsIndicator Status Changing Operating Modes Using the Control PanelOperating Modes Entering PasswordsLocking and Unlocking the Control Panel Displaying and Changing ParametersRemote Control Panel Using the Configuration MenuAutomatic System Test Battery TestLogic Test Inverter TestParameters ParametersUPS DC power is turned offVA Limit, parameter LowSwitch is in the OFF position Configured for use with your networkShows -63c Used by your equipmentInverter Logs on UPS ShutdownExplanation Each part of the system test seeU T I O N Extended Power Outages Page Communication Powerware Software SuiteCommunication Port Connecting a Terminal or Computer to the RS-232 Port DB-9 to UPS Pinout Action Key Sequence DB-25 Port SettingsKeystroke Commands Commands Entering Commands from a Terminal or ComputerDelay CommandShows a list of terminal/computer commands Command then clears the minimum and maximum valuesUPS restar hortly after power returns PasswordShutdown cancel Cancels a shutdown started with the shutdown commandRemote Shutdown Remote MonitoringPage Options Page Maintenance Page Specifications FE and QFE 4.3-18 kVA F9E uWA G9E uWA IuWA Audible Noise dB Runtime minutes Full Load Half Load WeightE9I I9G 103A 149AElectrical Input and Output Battery Environmental and SafetyPage Alarms TroubleshootingAlarms Alarm off To start the user test alarm fromPossible microprocessor problem Temperature probe is missing orReading the Alarm Log from a Control Panel Alarm and Inverter LogsRequires service Representative UPS off and contact your serviceReading the Inverter Log from a Control Panel Inverter Codes Reading the Alarm Log from a Terminal or ComputerLow Battery Alarm Code SummaryReading the Inverter Log from a Terminal or Computer Low AC Output852--3030 Service and Support