Overview of the Adjunct/Switch
Application Interface Feature
The AT&T Adjunct/Switch Application Interface (ASAI) is an optional package that may be installed on top of the standard CONVERSANT Voice Information System software. Instructions for installing the Adjunct/Switch Application Interface are provided in Chapter 3, "ASAI Installation".
The AT&T Adjunct/Switch Application Interface provides an Integrated Services Digital Network (ISDN)-based interface between AT&T PBX’s and adjunct proces- sors.The VIS ASAI feature supports this application interface for communications with the AT&T DEFINITY Communications System, Generic 3i (hereafter referred to as DEFINITY Generic 3i).This digital signaling interface allows the VIS to moni- tor and route calls on the DEFINITY Generic 3i switch. When used in conjunction with standard Tip/Ring (T/R) or Line Side T1 (LST1) interfaces, the ASAI interface allows the VIS to monitor and control calls delivered to a T/R or LST1 channel on the VIS.
Access to ASAI capabilities is provided through the Script Builder application gen- eration language. Access to ASAI capabilities at the Script Builder level mini- mizes the effort required to implement ASAI-based applications. For example, there is no need to receive, parse, and process individual, lower-level ASAI mes- sages. Additional Script Builder actions give the script designer high-level access to ASAI capabilities. These ASAI capabilities can be used to design the following types of applications.
These types of applications are discussed later in this chapter.
■ASAI Voice Response Applications
■Routing Applications
■Data Screen Delivery Applications