TROUBLESHOOTING GUIDE
WHAT HAPPENS IF THERE IS A POWER FAILURE
If a power failure occurs, the fax machine keeps the following data in the memory: the numbers set in the phone book and the reports, while the documents present in the memory will be lost.
After a power failure, the date and time on the fax machine and cordless phone will also be lost so they will have to be reset by carrying out the procedure described in the "To set the date and time for the first time" section of the "How to get started quickly" chapter.
WHAT HAPPENS IF THE PAPER OR INK HAS
RUN OUT
If, during reception, the paper runs out or gets jammed, the ink runs out or the operator console is raised, the machine stops printing and the display shows the rel- evant message and the document you are receiving is temporarily recorded in the memory. Once the prob- lem has been solved, the fax machine resumes printing.
IF THE TRANSMISSION IS UNSUCCESSFUL
If transmission is not completed due to errors on the line or fax machine, the error LED "" lights up and a short beep is emitted; in this case, the fax machine auto- matically prints the transmission report (see "To print reports and lists", chapter "Transmission and recep- tion operations"), on which an error code indicates the cause of the error (you will find a list of all the error codes later).
WHAT HAPPENS WHEN A DOCUMENT IS
PLACED IN THE AUTOMATIC DOCUMENT FEEDER
WHILE THE FAX MACHINE IS PRINTING
If you place a document in the automatic document feeder while the fax machine is making a copy, printing a report or printing a document being received, the fax machine behaves as follows:
•if it is making a copy, the fax machine will stop print- ing and display a series of prompts to enable you to restore it to its initial
•if it is printing a report, the fax machine will stop printing and display a series of prompts to enable you to restore it to its initial
•if it is receiving a document:
-it will stop printing and start to save the document received. The display will show the message "RX IN MEMORY".
Having saved the document, the display shows the mes- sage "DOC IN MEMORY".
At this point, the fax machine will prompt you to remove the document from the document feeder. The fax ma- chine will then print the saved document.
PROBLEMS ON THE FAX MACHINE
The list below may be used as a guide to the solution of minor problems on the fax machine.
PROBLEM | SOLUTION |
|
|
The fax machine displays | Check that it is connected |
no message at all. | to the power outlet and the |
| telephone socket. |
The document is not fed in | Check that the document |
correctly. | respects the |
| recommendations listed in |
| "What documents may be |
| used", chapter |
| "Transmission and |
| reception operations". |
The fax machine will not | Check that the document is |
send a document. | not jammed. |
| The line is busy: wait until it |
| is free and then try sending |
| the document again. |
The fax machine will not | It is set for manual |
receive a document | reception: set it up for |
automatically. | automatic reception. |
The fax machine will not | Check that no documents or |
copy or receive documents. | sheets of paper are |
| jammed. |
| You are using an unsuitable |
| kind of paper: check the |
| characteristics of the paper |
| listed in the "Technical |
| data". |
The fax machine prints blank | Place the document in the |
sheets. | correct position with the |
| side to be copied face |
| down. |
|
|
NOTe
Incorrect transmission or reception by the fax machine may also depend on factors other than those listed above, which will be signalled in the form of error codes on the "Transmis- sion report" and "Activity report", see "To print reports and lists", chapter "Transmission and reception opera- tions".
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