Chapter
7
Answering Machine Hookup
Using the Hookup
If you have connected an answering machine to your fax as described in "Con- nections" in Chapter 1, you can receive both voice messages and fax transmis- sions on the same line while you are out. To use the
Note: If you are using distinctive ringing with an answering machine, do not follow the instructions in this chapter. (Note that when distinctive ringing is used, the answering machine must be connected to a separate wall jack, not to your fax.)
Changing the outgoing message
The outgoing message (OGM) of your answering machine should be changed to inform callers who want to send a fax to press their Start key. For example, your message might go as follows:
"Hello. You’ve reached the ABC company. No one is available to take your call right now. Please leave a message after the beep or press your facsimile Start key to send a fax. Thank you for calling."
Comments:
•Try to keep the length of the message under 10 seconds. If it is too long, you may have difficulty receiving faxes sent by automatic dialing.
•We recommend that you leave a pause of about four seconds at the beginning of the message. This will make it easier for your fax machine to detect fax tones.
•Your callers can even leave a voice message and send a fax message on the same call. Modify your outgoing message to explain that they can first leave a voice message, and then press their Start key to send a fax.
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