Sharp UX-600M operation manual Troubleshooting, Problems and Solutions

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Chapter12

Troubleshooting

Problems and Solutions

Note: For problems with an answering machine hookup, see "If you have por- blems" in Chapter 7, "Answering Machine Hookup".

	Problem	Check and remedy

	Nothing appears in the dis-	• Make sure the power cord is properly plugged
	play.	into a power outlet.
		• Connect another electrical appliance to the
		outlet to see if it has power.

	The fax does not respond	• If a beep sound is not made when you press the
	when you press any of its	keys, unplug the power cord and then plug it
	keys.	back in several seconds later.

	Dialing is not possible.	• Make sure the power cord is properly plugged
	Dialing is not possible.	into a power outlet.
		into a power outlet.
		• Make sure that the telephone line is properly
		connected to both the TEL. LINE jack and the
		wall jack.
		• Make sure that the fax is set to the correct
		dialing mode for your telephone line. See Option
		Setting 8 in Chapter 9.

	The power is on, but no	• Make sure that the receiving machine has fax
	transmission takes place.	paper.
		• Make sure that the telephone line cord is
		plugged into the "TEL. LINE" jack, and not the
		"TEL. SET" jack.
		• If the receiving machine is in manual mode with
		no attendant, reception will not be possible.
		• If the receiving machine is not a Sharp model,
		make sure it is G3 compatible.
		• Check the display for error messages.
		• Pick up the handset and check for a dial tone.

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Contents UX-600M For Your Records Entering your name and number InstallationQuick Reference Guide Sending documents Setting the date and timeStoring and clearing numbers for automatic dialing Receiving Documents Loading paperEntry Mode Function key menuPrint Set-up Introduction Important safety information Trademark acknowledgementsTable of Contents Using the Hookup Optional Hookup Settings Special FunctionsPage Points to keep in mind when setting up InstallationUnpacking Checklist Loading the Imaging Film Do not Discard the Green Gears and the Green FlangeTabs Installation When to replace the imaging film UX-15CR Imaging FilmConnections AC outletTEL Connecting the fax to your computer Windows ’95 users Installing the Multifunction Interface SoftwareWindows 3.1 or higher users Installation Multifunction Interface software manual Attachments Loading Printing Paper Your fax has been set at the factory to Required settings Initial SettingsSetup Guide Settings which may be necessaryLook at the Operation Panel Number keysDisplay Entering Your Name and Fax Number Entering Letters for Names CommentsSymbol list ExampleSetting the Date and Time Daylight Saving Time Stop keySelecting the Reception Mode Setting the reception modeSelecting the receiving unit OFF Setting Distinctive RingList on the previous Storing Numbers for Automatic Dialing Storing numbersReturn to to store another num Making changes Lithium battery keeps automatic dialing numbers in memoryClearing numbers Storing numbers in Group Keys Enter the Speed Dial numbers of the reHandset Volume AdjustmentSpeaker RingerTransmittable Documents Size and weightSending Documents Other restrictionsLoading the Document Setting the resolution and contrast Optional Transmission SettingsResolution ContrastCover Sheet ExampleBatch Page Numbering Dialing and Transmission Normal DialingDirect Keypad Dialing Rapid Key Dialing Speed DialingUsing the HOLD/SEARCH key Press the HOLD/SEARCH keyUsing the Redial key Automatic redialingReceiving Documents Using Auto ModeUsing Manual Mode Receiving documents on an extension phone 1 Print Reception RatioMaking Copies Making Copies Copy Cut-off Making Telephone Calls Rapid Key Dialing Press the approRedial HoldChanging the outgoing message Using the HookupAnswering Machine Hookup Mode key Activating the hookupTesting for proper operation How the hookup operatesIf you have problems If it still doesn’t work How fax transmissions are detected Optional Hookup Settings Quiet Detect TimeFax reception when the answering machine fails Special Functions Blocking Reception of Unwanted FaxesSpecial Functions Memory Sending documents from memorySubstitute reception If the memory becomes fullBroadcasting MemoryBroadcasting using a Group Key Polling Requesting a Fax Transmission Requesting transmissionBeing polled polling standby Polling securityStoring and clearing fax numbers for polling permission Timer Operations Setting a timer operationTo cancel an operation Entering and Using Programs Initial procedureTransmission Polling Broadcasting Clearing a Program keyPress the Program Key Using a Program keyTo cancel a programmed timer operation Settings Optional SettingsAccessing the Settings Optional Settings Setting 8 Dial ModeOptional Settings Setting 15 Polling Activity Report Printing Reports and ListsPrinting a list Transmission errors Explanation of headingsTimer list Reception errorsTelephone Number List Passcode ListOption Setting List Anti Junk Number List Program and Group ListPrint Setup List Transaction ReportMaintenance Fax print headHousing Scanning glass and rollersTroubleshooting Problems and SolutionsTroubleshooting Troubleshooting Messages and Signals Display messagesAudible signals Clearing jammed fax paper Clearing Paper JamsClearing a jammed document Troubleshooting Specifications ResolutionSpecifications Sharp Physical Chemical Characteristics FCC Regulatory Information Introducción de su Nombre y Número Guia de Consulta RapidaInstalación Envio de Documentos Insercion de Fecha y HoraMemorización y Borrado de Numeros de las Marcas Automaticas Recepción de documentos Cargar el papelIndex 101102 103 Page Limited Warranty Sharp Electronics Corporation