Just in Case
Q:Sometimes when I dial a fax call by using either the handset or
A:When this happens, try pressing start (and then hanging up the handset if you’re using), as usual. It’s possible you’re calling an older,
Q:I inserted a document in the feeder and dialed the remote fax, but my machine didn’t transmit the document; instead, “ Reserved ” now appears on
my LCD. What does this display mean ?
A:The remote machine was busy; so your fax machine “reserved” in its memory a command to try the call again. The machine will try to redial the call (see “Redialing,” page 1.17)
Reports
Q:I called the number
A:The numbers you enter using the fax keypad are temporarily stored in a memory “buffer”; and it’s only the last part of the phone number that the buffer “remembers”. An easy way to avoid getting incomplete telephone numbers on your printouts is to store your most frequently used numbers as
Receiving Faxes
Q:My fax never answers. What’s wrong?
A:Check and make sure your fax is properly connected to a working AC power outlet and phone jack (see pages 1.10 for installation instructions). If you are using a second device with your fax machine, make sure it is connected properly (page 1.13) and your fax machine is set to work with it (page 1.19).
Q:Sometimes when I answer my fax machine, I hear a beeping sound that repeats every few seconds. Is this a fax?
A:Yes. When you hear such fax tones, someone is trying to send you a fax. Next time, press start and hang up the handset. Your message will receive the fax.
Q:Does my fax have to be plugged in just to receive a message?
A:Yes. Your phone will ring if the phone line is connected, but you can’t receive a fax unless your fax machine is plugged into both the phone jack and the AC power jack. Make sure your fax machine is always plugged in so
you never miss an important fax message.
Q:Can I receive a fax if I’m using the phone on my machine?
A:You can receive a fax from the person to whom you’re talking. When that person has a document ready in his/her machine’s feeder, press start.
Polling
Q:What’s polling used for?
A:Polling lets you automatically “pull” a document from another fax machine’s document feeder. You can poll anytime you need to retrieve information and don’t want the source to pay for the phone call. With polling, you pay for the call and get the information you need.
Working With Your Answering Machine
Q:People have complained that they call my fax machine and hear my answering machine’s message, but are cut off before they can send a fax.
What happened?
A:Any remote fax machine attempting send a fax must start to “hear” responding fax tones within somewhat under 45 seconds after the person at that machine presses the start key. Consider: that time period includes getting the dial tone, dialing the number, “listening” to the pause before the ringing starts and waiting for the called fax machine to answer the ring. Only after that period of time does your message play
Telephone Features
Q:My fax machine’s speakerphone doesn’t work.
A:It’s not a speakerphone. It’s a monitor
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