Muratec M860, M840, M880 manual Alarm, LCD Error Messages, Error Codes, Error reports

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Just in Case…

Figuring Out Communications Problems

Occasionally, your fax machine will detect a problem with the telephone line in use or encounter some trouble in transmission or reception. When it does, it will alert you with a beeping alarm tone. You can further identify the problem with the LCD messages, printed check messages and error codes. See the following sections for information about these troubleshooting methods.

Alarm

Your fax machine will alert you by beeping if the machine suffers either of these problems:

•It has trouble transmitting or receiving.

•It runs out of paper.

Press stop to cancel the Alarm tone.

LCD Error Messages

Your fax machine’s display message can help you to easily spot problems that halt communications. If you receive one of the following messages, just follow the directions and then press stop to return to standby.

Please Set Doc.

Your document was not inserted correctly or the

 

machine you are sending to cannot accommodate the

 

length of your page. Reset the page and try to transmit

 

again.

Hang Up Phone

The handset is off-hook. Return it to its cradle,

 

making sure the upper part of the handset presses on

 

the “hook” button.

Not Stored

You selected an autodialer number for which there is

 

no phone number programmed. Either choose another

 

autodialer number or dial a phone number directly

 

through the numeric keypad.

Transmit Again

A communication error disrupted the transmission

 

underway. Press stop to end the error message, then

 

try the transmission again.

Check Remote Fax

An error has occurred at the remote fax machine with

 

which you’re trying to communicate. Call the remote

 

party.

Close Cover

The fax machine’s cover is open. Please close it.

Check Rec. Paper

Your fax machine has run out of paper. Please add

 

paper to the paper cassette. Or the fax machine has

Set Page Again

detected a paper jam.

A paper jam occurred in your fax machine’s

Set Passcode

document feeder. Remove the jam and try again.

You attempted to gain access to a voice mail box for

 

which no passcode has been stored. Store one, then

 

try again. (You’ll also get this message if you attempt

 

to use the voice mail box feature at all before you’ve

Please Rec.OGM1

stored any passcodes.)

You tried to turn on Auto Answer to use the

 

answering machine, but haven’t yet recorded the first

 

outgoing message. Record the message, then press

 

Answer to activate Auto Answer. (You don’t have to

 

record the second outgoing message, but we suggest it

Please Wait

strongly.)

An overheat protection has functioned in the

 

recording section. Please wait until your fax return to

 

standby. If the fax remaining waiting, you should

 

turn the On/Off switch off and on.

Error Codes

Your fax will occasionally experience errors, caused by anything from lightning to telephone line interference. These same factors cause the line noise you sometimes hear when talking on the telephone.

Often, simply trying your call again is all that’s necessary. If the problem persists, call authorized Muratec retailer or your local telephone company for help.

Error reports

When an error occurs, your fax prints an error report. Each fax error report lists an error message that includes:

•The cause

•A possible solution to the problem

•Date of the transmission attempt

•The sending location (if the remote fax stores a Location ID of its own)

•Number of pages

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Contents M840 / M860 / M880 Operating Instructions Page Well come to your Muratec fax machine D61-90160-61 What’s in these operating instructions Getting StartedAppendix Getting Started What is a fax document? What is a fax number?What are resolution and greyscale? What’s inside in this sectionUnpacking Machine LayoutPage Control Panel M840 / M860 Model Page Control Panel M880 Model Page Program Key Program You’re in ControlIf we say press program, 7, mode/enter, 0, 8 mode/enter… Setting Up Voltage requirements and power consumptionPhone and Electrical Requirements Tips for UseConnecting the Handset, Telephone Line Cord and Power Cord Power cordInstalling Paper Word about PaperAdjusting Monitor and Ringer Volume To setting monitor volumeTo setting ringer volume Attaching a Second Telephone or Answering MachineUsing EasyStart to Enter Initial Settings EasyStartClearing Memory Press program, 7, mode/enter, 1Some thoughts on resolution, grayscale and contrast Entering a pause character when dialingSending Faxes Some GuidelinesHow to Insert a Document Sending a Fax with On-Hook Dialing or aHandset SendingCanceling automatic redial RedialingAutomatic redial Redialing manuallyReception Mode Tel Ready ModeFax Ready Mode Receiving FaxesWhat if you answer a fax call? Ready ModeSilent fax operation in T/F Ready mode Detection of silent fax machines Ans Ready ModeUsing an answering machine with your fax machine Low-Paper Warning Fax paper replacementBeing Called Display Telephone Features RedialHold On-hook DialingPress program, 6, mode/enter, contrast/cancel, mode/enter Making CopiesSearching and dialing through a Caller ID from memory Printing the Caller ID ListBeyond the Basics Beyond the Basics Setting the Primary Resolution Mode Setting the Number of RingsSet Silent Mode Getting everything just the way you want itPrint User Settings Press program, 6, mode/enterAutodialer Autodialer basicsUsing One-Touch Numbers Entering or changing a one-touch numberOne-touch fax dialing Press program, 7, mode/enterUsing Speed-Dial Numbers One-touch phone dialingErasing a one-touch number Printing a one-touch listFax dialing via speed-dial Phoning via speed-dialErasing a speed-dial number Press speed dialEasyDial directory dialing Printing a speed-dial listWhat if an EasyDial call doesn’t go through? Press program, 6, mode/enter, 3, mode/enterBroadcasting Relay Broadcast InitiationReviewing or Canceling a Delayed Command Delayed TransmissionSetting up a Delayed Transmission Printing a List of Delayed Command Press program, 6, mode/enter, 5, mode/enterDatabase Polling PollingRegular Polling Press program, 2, mode/enter Limiting Polling Access to Your Fax MachineOther Side of the Coin Being Polled Special Features CoverEntering the Cover Page Message Print CoverSetting the Alarm Clock Confirmation ReportsSet Activity Journal Call RequestSecurity PasscodeTX Protection Activating TX protectionUsing your fax machine during TX protection Block Junk FaxSecureMail Transmission Press program, 4, mode/enterScramble Feature Scramble the Copying DocumentUnscramble the Document Scramble the Received DocumentClear Scramble Box Press program, 8, mode/enter Beyond the Basics SmartPort SmartPort Preview of the Plug-in SmartPort fax/computer connectivitySmartPort Requirements for Your Computer Making the SmartPort Connection To Turn the SmartPort On or OffScanning from Your Fax Machine to Your Computer Printing from Your Computer to Your Fax MachineSending Faxes with Your Computer SmartPort Answering Machine Answering Machine Setting up Your Answering Machine Answering Machine ModeSetting recording time Turning on answering machine modeTurning off answering machine mode Outgoing messages ---- and why you have twoRecording Your Outgoing Messages Recording or Replacing the first outgoing messagePlaying the second outgoing message Playing the first outgoing messageRecording / Replacing the second outgoing message Playing or Erasing the Memo and Messages Playing the Memo and MessagesErasing the Memo and Messages MemoRec.Time 59sec Rec.Time 58sec Creating Voice Mail Boxes or Changing Passcodes Recording a Message to a Voice Mail BoxPlaying Messages Stored in a Voice Mail Box Erasing Voice Mail Box Messages Checking the Number of MessagesPrinting Voice Mail Box List Accessing Your Voice Mail Box Remotely Remote Access Creating or Changing the Remote Access PasscodeRemote Access Features Accessing Your Fax RemotelyPlaying or Stopping the playing of messages remotely 1, # Repeating a message remotely 2, #Skipping a message remotely 3, # Recording your first outgoing message remotely 4, #Remote Access to Voice Mail Box System Selecting answering machine mode remotelyDisabling remote selection of answering machine mode Accessing your voice mail box remotelyToll Saver Setting the pager number PagingTurning on paging Turning off pagingBranch telephone detection Accessing your fax when you’re pagedPlayback Order Answering Machine Just in Case… Just in Case… If a Recording Paper Jam Clearing Paper JamsIf an Original Document Jams Alarm LCD Error MessagesError Codes Error reportsKinds of error code Specific errorsSet remote diagnostics Check Messages printoutsCleaning Tips Corrective CleaningCaring for Your Fax Machine Air ventsThermal head and platen roller Shushing an Error Alarm Common QuestionsGeneral Questions Sending FaxesTelephone Features ReportsReceiving Faxes PollingHow Your Fax Machine Works Just in Case Appendix Specifications Appendix
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