See Receiving Confidential Faxes in Advanced Operations. Make sure the person sending you the fax knows the correct mail box number.
Your fax machine will not poll a remote fax machine. Call the person at the remote fax machine and make sure that they have loaded documents and set their fax machine in polling transmission mode. Check also if their fax machine uses either standard polling transmission or ITU polling transmission.
Your fax machine is connected to a PBX and you can not dial out. You
must enter your access digit before the telephone number for each number that you dial or program into your machine. Also, your fax machine must be programmed for PBX operation before it will work. See Connecting to a PBX in Installation.
You want to answer an external telephone but your fax machine
always answers first. If you are using an external telephone, change the user function setting for ring response on your fax machine. See Programming.
Your received faxes sometimes look distorted. If the document received is wider or longer than the paper you have loaded into your paper tray, your fax machine automatically reduces either the width or the length of the document to fit on your paper. This type of problem could also be communication related.
You are constantly receiving unsolicited advertising on your fax
machine. Try using the closed network function. See Receiving Faxes in Basic Operations.
Your fax machine does not immediately switch to TEL mode when
you make or receive a voice call. Try pressing the Stop key. Your fax machine will return to standby mode so that you can converse. This condition may happen infrequently due to telephone line conditions, or the type of external telephone used. If this problem happens often, consult your service representative.
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