Oki 5400 manual Have correctly loaded your document face down

Page 101

You keep getting reports you do not want. Check your user function settings and turn off the reports you do not want. See Programming.

You sent a fax but it was received completely blank. Make sure that you

have correctly loaded your document face down.

The image received on your fax machine was very poor. Contact the person sending you the fax and ask them to change their Transmit Resolution and Type of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly. Then ask them to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly.

You tried dialling with a One Touch key or an Auto Dial code but

nothing happened. Make sure that something is programmed into the One Touch key or Auto Dial code you are using. Check the fax number to make sure it was entered correctly (see Dial Directories). When you are dialling with an Auto Dial code, be sure to press the Auto Dial key before you enter the code. If your fax machine has the Auto Start feature turned off, you will have to press the Start key before dialling will begin (see Programming).

Your fax machine does not answer the phone or receive faxes. First check to see that the power cable is connected to the power outlet and the telephone line is connected to LINE. Also check the reception mode you are using. Your fax machine will not automatically receive faxes in manual answering mode [TEL]. See Setting the Answering Mode in Installation.

Your received documents are light or have vertical streaks on them

and you are not out of toner. Gently wipe the lens surface of the LED array on your fax machine and then see if the machine works properly (refer to Replacing the Toner Cartridge). If your fax machine still does not work properly, remove the image drum unit (refer to Replacing the Image Drum Unit), tap the toner cartridge, and slowly swing it 20-30 degrees vertically several times. Be careful not to let the toner leak from the cartridge. If this does not work, you may need to replace your image drum unit. Contact your dealer to get a replacement.

You set your fax machine for delayed transmission but it did not send.

Check the display to make sure that you have set the clock on your fax machine to the correct time. See Setting Time & Date in Installation.

Your fax machine disconnected before you could answer a voice

request. You must answer a voice request while the warbling tone is being emitted. When you hear the warbling tone, press the Hook/V. Request Key after picking up your handset.

Someone tried to send you a confidential fax but nothing happened.

You must set up a mail box before anyone can send you a confidential fax.

English

Problem Solving

93

Page 100 Page 102
Image 101
Page 100 Page 102
Contents Okifax Page Preface Energy Star Table of Contents Dial Directories Advanced Operations Specifications General SafetyInstallation hints Operation & maintenance Emergency first aid Toner cartridge & image drum handlingUser’s Guide Introduction FeaturesMemory expansion Product optionsPC interface board Second paper cassetteUser’s Guide What you should receive Component IdentificationOne Touch Keypad ComponentsControl Panel Control panel keys & indicators English User’s Guide English One touch keypad Using one touch keys for diallingUsing one touch keys for selecting functions & programming Signal tones Where to install your fax machine InstallationGetting started UnpackingInstalling toner cartridge Setting upInstalling document stacker English Connecting telephone line Installing external handset Connecting external telephone or answering machine Connecting power Loading paper Return the tray to the slot. Push it forward until it locks Setting answering mode Setting time & dateAnswering mode options AdjustmentEnglish Fax machine identification Changing answering modeData PRG Setting fax machine identificationSetting forwarding number Language Setting languageConnecting to a PBX Enter 4DIGITS ParameterProgramming Dial DirectoriesOne touch keys Enter the main fax number as follows Touch Param One touch parametersChain dialling Auto dial numbers Groups Add Auto Dial location Preparing documents Basic OperationsDocument size Multiple page documentsLoading documents Sending faxes to single location Document Type ResolutionRedialling Search key diallingReal-time dialling Stopping transmissions Receiving faxes manuallyConfirming results Memory reception Receiving faxes into memoryNo paper reception No toner receptionRejecting unsolicited fax messages Cancelling messages stored in memoryMaking copies Power failures & memoryMaking copies using manual paper feeder Using voice request Answering voice request Initiating voice requestUser’s Guide Sending faxes to multiple locations Advanced OperationsSending delayed fax from document feeder Delayed sending of faxesFeedertx Sending delayed fax from memoryCancelling delayed transmissions Select Location Confidential faxesSending confidential faxes Creating confidential mailbox Password PRGReceiving confidential faxes Changing password or closing mailbox Relay initiating station Relay broadcastingPrinting confidential faxes Relay key station Relay PasswordRelay broadcast report Initiating relay broadcastsPolling transmission PollingWhile sending faxes Dual accessPolling reception While printing reports While receiving faxesWhile making copies User function settings Customising features & operationsViewing your current settings ProgrammingUser function settings list English User’s Guide Changing user function settings Dial parameter settingsDial parameter settings list Changing dial parameter settings Service function settings list Service function settingsEnglish User’s Guide Activity report ReportsUnderstanding reports Telephone directory Broadcast confirmation reportConfidential reception report Configuration reportMessage confirmation report Printing reports Power outage reportBroadcast entry report Printing message confirmation reportPrinting other reports Codes used in reportsResult codes Communication codesUser’s Guide Clearing document jams Problem SolvingClearing printer paper jams Push User’s Guide Replacing toner cartridge User’s Guide English Replacing image drum unit Push Drum Count Reading print countersProblem checklist User’s Guide Have correctly loaded your document face down User’s Guide Category Specifications SpecificationsUser’s Guide
Top Page Image Contents