Oki 5400 manual Problem checklist

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Note:

If the image drum unit has reached the end of its life, you will also use this function to reset the drum counter. Refer to Replacing Image Drum Unit above for more information.

1.Press the Select Function key.

2.Press the 7/Counter Display One Touch key. The display shows

DRUM COUNT.

3.Press the NO key. The display shows the PRINT COUNT.

4.Press the NO key again. The display shows the SCAN COUNT.

5.Press the Select Function key to finish.

Problem checklist

English

Your fax machine is a complex machine with many features and functions which allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experiencing a problem, read through the list of problems and solutions before calling your dealer.

Your telephone does not ring if your fax machine is set tel/fax

answering mode and the incoming call is a voice call. This is normal. In the tel/fax answering mode, your fax machine answers the incoming call and detects if the call is a voice call or a fax call. If the call is a voice call, your fax machine will ring, but your telephone will remain silent. It is recommended that you only use tel/fax answering mode if your telephone is located near the fax machine.

The display is blank. Check that the power switch is on. Check the power cord to make sure that it is firmly plugged in. Check your wall outlet to make sure that it has power.

Nothing happens when you press the control panel keys. Turn the fax

machine off, wait 10 seconds, then turn it on again.

The display tells you to replace paper even though there is paper in the paper cassette. Take the paper cassette out and make sure that the paper is firmly stacked in the tray. Push the paper firmly under the plastic tabs on the edge of the tray. Check for a paper jam in the fax machine.

Your documents jam. Check the document for wrinkles, tears or other damage. Make sure there are no staples or paper clips and that the paper is clean and dry. Make sure the document is not wider than your fax machine

Problem Solving

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Contents Okifax Page Preface Energy Star Table of Contents Dial Directories Advanced Operations Specifications Safety Installation hintsGeneral Operation & maintenance Emergency first aid Toner cartridge & image drum handlingUser’s Guide Introduction FeaturesMemory expansion Product optionsPC interface board Second paper cassetteUser’s Guide What you should receive Component IdentificationOne Touch Keypad ComponentsControl Panel Control panel keys & indicators English User’s Guide English One touch keypad Using one touch keys for diallingUsing one touch keys for selecting functions & programming Signal tones Unpacking InstallationWhere to install your fax machine Getting startedSetting up Installing document stackerInstalling toner cartridge English Connecting telephone line Installing external handset Connecting external telephone or answering machine Connecting power Loading paper Return the tray to the slot. Push it forward until it locks Adjustment Setting time & dateSetting answering mode Answering mode optionsEnglish Fax machine identification Changing answering modeData PRG Setting fax machine identificationSetting forwarding number Setting language Connecting to a PBXLanguage Enter 4DIGITS ParameterDial Directories One touch keysProgramming Enter the main fax number as follows One touch parameters Chain diallingTouch Param Auto dial numbers Groups Add Auto Dial location Multiple page documents Basic OperationsPreparing documents Document sizeLoading documents Sending faxes to single location Document Type ResolutionSearch key dialling Real-time diallingRedialling Receiving faxes manually Confirming resultsStopping transmissions No toner reception Receiving faxes into memoryMemory reception No paper receptionRejecting unsolicited fax messages Cancelling messages stored in memoryMaking copies Power failures & memoryMaking copies using manual paper feeder Using voice request Answering voice request Initiating voice requestUser’s Guide Sending faxes to multiple locations Advanced OperationsSending delayed fax from document feeder Delayed sending of faxesFeedertx Sending delayed fax from memoryCancelling delayed transmissions Confidential faxes Sending confidential faxesSelect Location Password PRG Receiving confidential faxesCreating confidential mailbox Changing password or closing mailbox Relay broadcasting Printing confidential faxesRelay initiating station Initiating relay broadcasts Relay PasswordRelay key station Relay broadcast reportPolling transmission PollingDual access Polling receptionWhile sending faxes While receiving faxes While making copiesWhile printing reports Programming Customising features & operationsUser function settings Viewing your current settingsUser function settings list English User’s Guide Changing user function settings Dial parameter settingsDial parameter settings list Changing dial parameter settings Service function settings list Service function settingsEnglish User’s Guide Reports Understanding reportsActivity report Telephone directory Broadcast confirmation reportConfiguration report Message confirmation reportConfidential reception report Printing message confirmation report Power outage reportPrinting reports Broadcast entry reportCommunication codes Codes used in reportsPrinting other reports Result codesUser’s Guide Clearing document jams Problem SolvingClearing printer paper jams Push User’s Guide Replacing toner cartridge User’s Guide English Replacing image drum unit Push Drum Count Reading print countersProblem checklist User’s Guide Have correctly loaded your document face down User’s Guide Category Specifications SpecificationsUser’s Guide