Oki 5400 manual User’s Guide

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can load. Try making a copy of the document on a photocopier and faxing the copy.

Your fax machine will not dial. Check the power cable and wall outlet. Make sure that your telephone line (not your external telephone or handset) is connected to the LINE outlet on the back of your fax machine. If you have an external telephone connected, lift the handset and check for a dial tone. If you do not have an external telephone connected, press the Hokk/V. Request key and check for a dial tone. If you do not hear one, there may be a problem with your telephone line. If you do hear a dial tone, your fax machine may be using the wrong dialling method (pulse or tone) for your area. If you hear changing tones instead of dialling pulses and you know that your area uses pulse dialling, refer to the MF(TONE)/ DP(PULSE) dial parameter setting in Programming. If your fax machine is connected to a PBX, make sure you have programmed to work with a PBX (see Connecting to a PBX in Installation).

The display shows a communication error. This alarm indicates any of a number of problems. You may be trying to communicate with an incompatible fax machine (your machine can only communicate with ITU-T Group 3 fax machines). The remote machine may not be able to perform the function that you want, such as polling or confidential messages. The remote machine may also be out of paper or experiencing a paper jam. Bad telephone line conditions can also cause communication errors. Try sending the fax again and check to make sure you are dialling the correct telephone number. If you have to dial an access digit to get an outside line, or if you are dialling internationally, you may need to enter a pause (using the Pause One Touch key) after the access digit or international dialling code to tell your machine to wait for a dial tone. If you have frequent problems communicating with a particular remote fax machine, try programming the number into one of your One Touch keys and then changing the One Touch Parameters for that One Touch key (see Dial Directories). Lastly, either your fax machine or the remote fax machine may need servicing. Try sending a fax to another location to check your machine.

You sent a fax but the image the remote fax machine received was

very poor. If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original settings (see Loading Documents in Basic Operations). Copy the document on your fax machine to see how it will transmit. The problem may be caused by telephone line interference. Try sending the document again later.

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User’s Guide

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Contents Okifax Page Preface Energy Star Table of Contents Dial Directories Advanced Operations Specifications Installation hints SafetyGeneral Operation & maintenance Toner cartridge & image drum handling Emergency first aidUser’s Guide Features IntroductionProduct options Memory expansionSecond paper cassette PC interface boardUser’s Guide Component Identification What you should receiveComponents One Touch KeypadControl Panel Control panel keys & indicators English User’s Guide English Using one touch keys for dialling One touch keypadUsing one touch keys for selecting functions & programming Signal tones Installation Where to install your fax machineGetting started UnpackingInstalling document stacker Setting upInstalling toner cartridge English Connecting telephone line Installing external handset Connecting external telephone or answering machine Connecting power Loading paper Return the tray to the slot. Push it forward until it locks Setting time & date Setting answering modeAnswering mode options AdjustmentEnglish Changing answering mode Fax machine identificationSetting fax machine identification Data PRGSetting forwarding number Connecting to a PBX Setting languageLanguage Parameter Enter 4DIGITSOne touch keys Dial DirectoriesProgramming Enter the main fax number as follows Chain dialling One touch parametersTouch Param Auto dial numbers Groups Add Auto Dial location Basic Operations Preparing documentsDocument size Multiple page documentsLoading documents Document Type Resolution Sending faxes to single locationReal-time dialling Search key diallingRedialling Confirming results Receiving faxes manuallyStopping transmissions Receiving faxes into memory Memory receptionNo paper reception No toner receptionCancelling messages stored in memory Rejecting unsolicited fax messagesPower failures & memory Making copiesMaking copies using manual paper feeder Using voice request Initiating voice request Answering voice requestUser’s Guide Advanced Operations Sending faxes to multiple locationsDelayed sending of faxes Sending delayed fax from document feederSending delayed fax from memory FeedertxCancelling delayed transmissions Sending confidential faxes Confidential faxesSelect Location Receiving confidential faxes Password PRGCreating confidential mailbox Changing password or closing mailbox Printing confidential faxes Relay broadcastingRelay initiating station Relay Password Relay key stationRelay broadcast report Initiating relay broadcastsPolling Polling transmissionPolling reception Dual accessWhile sending faxes While making copies While receiving faxesWhile printing reports Customising features & operations User function settingsViewing your current settings ProgrammingUser function settings list English User’s Guide Dial parameter settings Changing user function settingsDial parameter settings list Changing dial parameter settings Service function settings Service function settings listEnglish User’s Guide Understanding reports ReportsActivity report Broadcast confirmation report Telephone directoryMessage confirmation report Configuration reportConfidential reception report Power outage report Printing reportsBroadcast entry report Printing message confirmation reportCodes used in reports Printing other reportsResult codes Communication codesUser’s Guide Problem Solving Clearing document jamsClearing printer paper jams Push User’s Guide Replacing toner cartridge User’s Guide English Replacing image drum unit Push Reading print counters Drum CountProblem checklist User’s Guide Have correctly loaded your document face down User’s Guide Specifications Category SpecificationsUser’s Guide
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