8. Help
8.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 28).
Message | Code | Cause & Solution |
COMMUNICATION ERROR | L A transmission or reception error occurred. Try | |
| again or check with the other party. | |
| FF |
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| 43 | L A line problem occurred. Connect the telephone line |
| 44 | cord to a different jack and try again. |
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| L An overseas transmission error occurred. Try using |
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| the overseas mode (feature #23, page 42). |
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DOCUMENT JAMMED | L The document is jammed. Remove the jammed | |
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| document (page 59). |
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| 53 | L A transmission or reception error occurred because |
| 54 | of a problem with the other party’s fax machine. |
| 59 | Check with the other party. |
| 70 |
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JUNK FAX PROH. REJECT | L The junk fax prohibitor feature of this unit rejected | |
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| fax reception. |
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MEMORY FULL | L The memory is full of received documents due to a | |
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| lack of recording paper or a recording paper jam. |
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| Install paper (page 14) or clear the jammed paper |
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| (page 56). |
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NO DOCUMENT | L The document was not fed into the unit properly. Re- | |
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| insert it and try again. |
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OTHER FAX NOT RESPONDING | L The other party’s fax machine is busy or has run out | |
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| of recording paper. Try again. |
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| L The other party’s fax machine rings too many times. |
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| Send the fax manually (page 27). |
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| L The other party’s machine is not a fax machine. |
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| Check with the other party. |
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| L The number you dialled is not in service. |
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PRESSED THE STOP KEY | L {STOP} was pressed and fax communication was | |
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| cancelled. |
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THE COVER WAS OPENED | L The front cover was opened. Close it and try again. | |
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OK | L Fax transmission or reception was successful. | |
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