Panasonic KX-FL313HK When a function does not work, check here, Initial settings, General

Page 51

	8. Help



8.3 When a function does not work, check here

8.3.1 Initial settings

Problem	Cause & Solution
I cannot hear a dial tone.	L The telephone line cord is connected to the [EXT] jack on the unit. Connect
	to the [LINE] jack (page 15).
	L If you use a splitter/coupler to connect the unit, remove the splitter/coupler
	and connect the unit to the wall jack directly. If the unit operates properly,
	check the splitter/coupler.
	L Disconnect the unit from the telephone line and connect a known working
	telephone. If the working telephone operates properly, contact our service
	personnel to have the unit repaired. If the working telephone does not
	operate properly, contact your telephone company.
	L The power cord or telephone line cord is not connected. Check the
	connections.
	L If you connected the fax machine through a computer modem, connect the
	fax machine directly to a telephone line jack.

I cannot make calls.	L The dialling mode setting may be wrong. Change the setting (feature #13 on
	page 16).

The unit does not ring.	L The ringer volume is turned OFF. Adjust it (page 17).


8.3.2 General

Problem	Cause & Solution
The other party complains	L FAX ONLY mode is set. Tell the other party the number is only used for
they only hear a fax tone and	faxes.
cannot talk.	L Change to TEL mode (page 33) or TEL/FAX mode (page 34).

The {REDIAL/PAUSE} button	L If this button is pressed during dialling, a pause will be inserted. If pressed
does not function properly.	immediately after a dial tone is obtained, the last number dialled will be
	redialled.

The receiving mode does not	L Distinctive Ring is set (feature #31 on page 37).
function properly.

During programming, I	L All or part of the number is the same. Change the number: feature #41
cannot enter the code or ID	(page 43) and #49 (page 44).
number.

The unit beeps.	L The memory reception alert of feature #44 is ON (page 43), and the unit has
	a document in memory. Press {STOP} to stop the beeps, then see the
	displayed message instructions to solve the problem.

The recording paper does not	L High humidity may cause the recording paper to curl. Try turning the paper
stack properly on the paper	over and re-inserting it. If the curl on the paper is heavy, please remove it
stacker.	from the paper stacker. If you still have this problem, contact our service
	personnel.

49

Image 51

Contents Compact Laser Fax Operating InstructionsOpen How to use the operating instructionsButtons Listed in alphabetical order Location of controlsCopyright Things you should keep a recordThank you for purchasing a Panasonic fax machine For your future referenceInstallation Important safety instructionsFor best performance Routine care Recording paperDuplex Ring Quantity Included accessoriesStation keys Accessory informationAvailable accessories Description of buttonsRemoving the shipping tape OverviewToner cartridge and drum unit Toner save feature Paper stacker Paper trayHandset cord Document stackerCorrectIncorrect Recording paperConnections SET Dialling modeHelp function SET MenuDate and time Adjusting volumeTo select characters with the dial keypad Keypad Characters Your logoFlash Stop Handset Mute To correct a mistakeTo change uppercase or lowercase letters To select characters using a or BKeypad Characters To enter your logo Example BillYour fax number Flash StopYour FAX no Press SET Editing a stored item Making a phone call using the phonebookPhonebook Storing phonebook itemsLower Monitor Stop One-touch dial featureMaking phone calls using the one- touch dial Storing one-touch dial itemsHow Caller ID is displayed Caller ID serviceErasing caller information Erasing all caller informationCaller ID Monitor Stop Start Erasing specific caller information Into the phonebookCaller ID Into the one-touch dial Monitor REDIAL/PAUSE Stop Start Quick Scan Sending a fax manuallyDocument requirements Programming items into the broadcast memory Broadcast transmissionSending the same document to pre- programmed parties To cancel broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memorySelecting the way to use your fax machine Use only as a fax FAX only modeUse mostly as a telephone TEL mode Use as a telephone and/or fax TEL/FAX modeHow to receive calls Receiving a fax manually Auto answer OFF Activating FAX only modeActivating TEL mode Receiving a fax automatically Auto answer onStop Activating TEL/FAX modeReceiving a voice message and fax document in one call Using the unit with an answering machineSetting up the fax machine and an answering machine Setting in FAX only mode to more than 4 feature #06 onActivating the junk fax prohibitor Storing undesired callersPress Junk FAX Prohibitor Using with the ring detection feature More copying features Making a copyStop Start Copy Example Making 2 copies of a 4-page original document To collate multiple copiesProgramming To select features by using the navigator keyBasic features Advanced featuresOutside calls Basic featuresAdvanced features Reception alert Into memory due to some existing problem #44 Feature/Code Selection Setting the auto 700msec defaultCorrect setting Programmable Features Message Code Cause & Solution Error messages ReportsDisplay Cause & Solution Error messages DisplayTransmission error occurred. Try again PossibleUse the appropriate size paper When a function does not work, check here Initial settingsGeneral Fax receiving Fax sendingCopying If a power failure occurs Using an answering machineReplacing the toner cartridge and the drum unit Toner LOW Toner EmptyFuser unit 3 gets hot. Do not touch it Help Waste disposal method Recording paper jam Help When the recording paper is not fed into the unit properly Document jams No feeding or multiple feeding occurs Cleaning the inside of the unitPage Help Reference lists and reports Specifications Recording paper specifications Recording paper size Recording paper weightToner life Drum life Index Index Page Page Page Global web site