Panasonic KX-FL313HK operating instructions Fax sending, Fax receiving

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8. Help

8.3.3 Fax – sending

Problem	Cause & Solution
I cannot send documents.	L The telephone line cord is connected to the [EXT] jack on the unit. Connect
	to the [LINE] jack (page 15).
	L The other party’s fax machine is busy or has run out of recording paper. Try
	again.
	L The other party’s machine is not a fax machine. Check with the other party.
	L The other party’s fax machine failed to answer the fax automatically. Send
	the fax manually (page 27).

I cannot send a fax overseas.	L Use the overseas transmission mode (feature #23 on page 42).
	L Add two pauses at the end of the telephone number or dial manually.

The other party complains	L If your line has special telephone services such as call waiting, the service
that letters on their received	may have been activated during fax transmission. Connect the unit to a line
document are distorted or not	that does not have these services.
clear.	L Another telephone on the same line is off the hook. Hang up the telephone
	and try again.
	L The original document is too dark or too light. Change the scan contrast
	(feature #58 on page 44) to “LIGHT” or “DARKER”, and try again.
	L Try copying the document. If the copied image is clear, there may be
	something wrong with the other party’s machine.

The other party complains	L The glass or rollers are dirty with correction fluid, etc. Clean them (page 60).
that black lines, white lines or	Please do not insert a document before correction fluid has dried
smudges appear on their	completely.
received document.

8.3.4 Fax – receiving

Problem	Cause & Solution
I cannot receive documents.	L The telephone line cord is connected to the [EXT] jack on the unit. Connect
	to the [LINE] jack (page 15).

I cannot receive documents	L The receiving mode is set to TEL mode. Set to FAX ONLY mode (page 33)
automatically.	or TEL/FAX mode (page 34).
	L The time taken to answer the call is too long. Decrease the number of rings
	before the unit answers a call (feature #06 on page 41 and feature #78 on
	page 45).

The display shows	L The incoming call is not a fax. Change the receiving mode to TEL mode
“CONNECTING.....”, but	(page 33) or TEL/FAX mode (page 34).
faxes are not received.
A blank sheet is ejected.	L The other party placed the document in their fax machine the wrong way.
	Check with the other party.

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Contents Operating Instructions Compact Laser FaxHow to use the operating instructions OpenLocation of controls Buttons Listed in alphabetical orderThings you should keep a record Thank you for purchasing a Panasonic fax machineFor your future reference CopyrightImportant safety instructions InstallationFor best performance Recording paper Routine careDuplex Ring Included accessories QuantityAccessory information Available accessoriesDescription of buttons Station keysOverview Removing the shipping tapeToner cartridge and drum unit Toner save feature Paper tray Paper stackerDocument stacker Handset cordRecording paper CorrectIncorrectConnections Dialling mode Help functionSET Menu SETAdjusting volume Date and timeYour logo Flash Stop Handset MuteTo correct a mistake To select characters with the dial keypad Keypad CharactersTo select characters using a or B Keypad CharactersTo enter your logo Example Bill To change uppercase or lowercase lettersFlash Stop Your fax numberYour FAX no Press SET Making a phone call using the phonebook PhonebookStoring phonebook items Editing a stored itemOne-touch dial feature Making phone calls using the one- touch dialStoring one-touch dial items Lower Monitor StopCaller ID service How Caller ID is displayedErasing all caller information Erasing caller informationCaller ID Monitor Stop Start Into the phonebook Erasing specific caller informationCaller ID Into the one-touch dial Sending a fax manually Monitor REDIAL/PAUSE Stop Start Quick ScanDocument requirements Broadcast transmission Programming items into the broadcast memoryTo cancel broadcast transmission Adding a new item into the broadcast memoryErasing a stored item from the broadcast memory Sending the same document to pre- programmed partiesUse only as a fax FAX only mode Use mostly as a telephone TEL modeUse as a telephone and/or fax TEL/FAX mode Selecting the way to use your fax machineHow to receive calls Activating FAX only mode Activating TEL modeReceiving a fax automatically Auto answer on Receiving a fax manually Auto answer OFFActivating TEL/FAX mode StopUsing the unit with an answering machine Setting up the fax machine and an answering machineSetting in FAX only mode to more than 4 feature #06 on Receiving a voice message and fax document in one callStoring undesired callers Activating the junk fax prohibitorPress Junk FAX Prohibitor Using with the ring detection feature Making a copy More copying featuresStop Start Copy To collate multiple copies Example Making 2 copies of a 4-page original documentTo select features by using the navigator key Basic featuresAdvanced features ProgrammingBasic features Outside callsAdvanced features Reception alert Into memory due to some existing problem #44 700msec default Feature/Code Selection Setting the autoCorrect setting Programmable Features Error messages Reports Message Code Cause & SolutionError messages Display Display Cause & SolutionPossible Transmission error occurred. Try againUse the appropriate size paper Initial settings When a function does not work, check hereGeneral Fax sending Fax receivingCopying Using an answering machine If a power failure occursToner LOW Toner Empty Replacing the toner cartridge and the drum unitFuser unit 3 gets hot. Do not touch it Help Waste disposal method Recording paper jam Help When the recording paper is not fed into the unit properly Document jams Cleaning the inside of the unit No feeding or multiple feeding occursPage Help Reference lists and reports Specifications Recording paper weight Recording paper specifications Recording paper sizeToner life Drum life Index Index Page Page Page Global web site