Sharp FONS2 Error Message at the Communication Error, Problem Takes a long time to send an image

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Make sure the NIC is operating properly and is connected to the network cable. If the problem persists, contact your administrator or authorized Sharp Dealer.

The Network Interface Board (NIC) has failed or is not properly connected.

Troubleshooting

Problem: Takes a long time to send an image.

Check: A large file size can greatly increase the amount of time required for transmission.

Solution: Reduce the file size (decrease the number of scanned pages, use a lower resolution setting, or use a higher compression level such as G4).

Problem: Cannot connect to the network.

Check:

Solution:

Error Message at the Communication Error

When a communication error has occurred during the sending the scanned image data, the following error message with an error code will appear in the display of the machine.

NET-SCAN ERROR CE-XX

Error Code Table

Error Code	Description of the Error
CE-01	An optional network interface board is not installed or
	out of order.
CE-02	Cannot find the specified mail server or FTP server.
CE-03	The server has been down during the scanning of the
	original.
CE-04	An invalid account name or password for the FTP
	server has been entered.
CE-05	An invalid directory of the FTP server has been entered.
CE-00	Other error than the above mentioned has occurred.

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Contents FO-NS2 Warranty Software License Page Table of Contents Troubleshooting Specifications Introduction Steps required for setup Setting the IP Address Press Menu and thenPress Enter PressRight, press . When finished, press Enter Enter the IP subnet mask. When finished, press EnterEnter the IP gateway. When finished, press Enter If you are entering a permanent IPInitializing the network interface board Printing out the Network Settings ThenAccessing the Web page in the machine Mail Server and DNS Server SettingsMail server and DNS server Setting Passwords Network Scanning and Sender E-mail settingsStoring Network Scanning Destinations Storing destinations in the Web Scan to FTP Hyperlink Creating personal books in the WebInformation on using Scan to Desktop Scan to E-mail Setup Until Scan to E-MAIL SET-UP is selectedTo change case, press To enter a space, pressTo clear a mistake, press DEL Then press Press the letter keys to enter your e-mail address see StepTime display Scan to E-mail Using the E-mail Key Load the documentsPress Enter If you wish to enter a message Press to select the option you want to change, and thenPress Enter . Change the selected option as follows Press Enter . The document is scanned and transmittedSending an image using a Rapid Key Sending an Image Using a Rapid Key or Speed Dial NumberPress the appropriate Rapid Key Enter your name, press Press Enter to begin scanning and transmissionSending an image using a Speed Dial number Numeric keysIf the destination is an e-mail Press Enter . Make sure that Destination Setting is selected Press Enter . Make sure that SET is selectedEnter to complete the entry Press To select E-MAIL Editing a Rapid Key or Speed Dial number Clearing a Rapid Key or Speed Dial numberInstalling the Network Scanner Software Software ProgramsSharpdesk Desktop Document Management Software Network Scanner ToolInstalling Acrobat Reader Users Guides for Software ProgramsInstalling the software programs Setting up Network Scanner Tool Page Page Uninstalling a program Troubleshooting Problem Scan to E-mail is not successful Check SolutionError Message at the Communication Error Problem Takes a long time to send an imageProblem Cannot connect to the network Check Solution Error Code Table Description of the ErrorPage Warranty Sharp Corporation