Bosch Appliances VG5 600 user manual Problem Solution No Audio

Page 60

60 en Troubleshooting GuideAutoDome 600 Series Analog PTZ Camera

Problem

Solution

 

 

 

No Audio

– Check the computer receiving the audio from the VG5 AutoDome or from the IP

 

Encoder.

 

–

Check the computer’s audio settings. Ensure that the sound levels are at an audible

 

 

level.

 

–

Check the computer’s audio output card and speakers. Play a secondary source of

 

 

audio on the computer. If you still do not hear audio replace the speakers and try

 

 

again.

 

 

 

If O.K., then:

 

– Ensure that the Audio option is enabled for the IP device.

 

a.

Access the Settings Web page for the IP-enabled device.

 

b.

Expand the Encoder Settings link, then click Audio Settings.

 

c.

Ensure that On is selected from the Enable Audio drop-down list. Then, click Set.

 

 

 

If O.K., then:

 

– Check the microphone.

 

Connect appropriate speakers directly to the microphone at the camera site and

 

confirm that the audio is clear and audible at the location.

 

An audio problem or noise at the source will further degrade as it travels through all the

 

cables and connections.

 

 

 

If O.K., then:

 

– Verify the cable type and installation used for audio connections between the

 

microphone and the VG5 AutoDome.

 

–

Cable type: Coaxial

 

–

Cable length: 10 m (33 ft), maximum

 

 

Refer to the VG5 AutoDome Installation Manual for more information.

 

 

 

F.01U.270.005 2.0 2012.06

User Manual

Bosch Security Systems, Inc.

Page 59 Page 61
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Page 59 Page 61
Contents AutoDome 600 Series Analog PTZ Cam- era Page Table of Contents Bosch Menu locked PTZ Setup unlocked Other Menus Keyboard Commands by Number Advanced FeaturesTroubleshooting Guide User Command Table Appendix FastAddress Conversions IndexPowering On Getting StartedEstablishing AutoDome Control For each of the system componentsKeyboard Commands Basic Keyboard OperationLCD Setting the Camera Address FastAddressTo set an address for a camera without an address To change or clear an address for a camera with an addressSetting Passwords Special PasswordsPassword Security Level To set or change a password locked commandSetup Menu To open the main Setup Menu locked commandSetup Menu On-Screen Display Menu NavigationCamera Setup Menu ATW AutoInternal OFFLens Setup PALExit Auto Focus Auto IrisPTZ Setup Menu SpotConstant FastNormal Display Setup Menu MomentaryEdit Scene Title to access Sector 1-16 Press Focus/Iris to blank orPrivacy Masking Edit Sector TitleCommunication Setup Menu Alarm I/O Setup Alarm I/O Setup Inputs SetupInputs NoneOutputs Setup Menu Outputs SetupAlarm Relay OutputsRule Setup Menu Rule SetupRule None Advanced Feature Setup Menu Advanced Feature SetupLanguage Menu Diagnostics Menu Bist 11.1 Alarm Status Submenu Common AutoDome User Commands unlocked Setting AutoPan Mode2Setting Preset Shots 4Configuring Preposition Tours Specifying a Shot or a Sector TitleTo start Preposition Tour To stop a Preposition Tour5Programming the Inactivity Operation 6Recording ToursSetting FastAddress with Alternative Protocols Using an American Dynamics ControllerAlternative Control Protocols Exit Command Lock Enter FastAddressFastAddress 2Using a Pelco Controller New Fast Address Saved Setup MenuSetting FastAddress with a Pelco Keyboard Pelco Protocol Mode Hardware ConfigurationPelco Keyboard Commands Keyboard Command User Action Description PatternAux On / Aux Off Aux OnSpecial Preset Commands Preset Command DescriptionPreset Initiates Preset TourPelco On-Screen Menus Command Lock locked Pelco menu Bosch menu Setup MenuBosch Menu locked PTZ Setup unlocked Camera Setup unlockedPelco Camera Setup Menu provides access to camera settings OutdoorOther Menus Keyboard Commands by Number Zone Title Menu Enters Zone Title menu. Refer to Refer to .8 Azimuth, Elevation, Compass Directions, Locked Function Comm Command Description Key Advanced Features Alarm RulesControlling Alarm Rules Alarm Rule ExamplesExample 2 Advanced Alarm Rule Example 3 Advanced Alarm Rule using AutoTrack Click the Online Config button and then expand AlarmClick Output Option Select Shot from the Type drop-down listOutput Option 6 Configuration AutoTrack Settings and Recommendations AutoTrack OperationAutoTrack Optimization Mount/Mounting Surface StabilityField of View Unwanted MotionSetting AutoTrack Optimization Parameters Virtual MaskingPrivacy Masking Consistent Light ConditionsPreset positions 90 through Motion Detection with Region of InterestImage Stabilization 7Pre-position TourSetting the Azimuth Zero Point 8Azimuth, Elevation, and Compass DirectionsAzimuth Range Compass Direction AutoHome Recalibration Commands and Settings Function Command Description Key NumberDisplaying Azimuth, Elevation, and Compass Headings Readings and the compass heading in the following wayUsing the AutoHome Recalibration Preset or Recorded TourSetting Values AutoHome Recalibration OperationTroubleshooting Guide If O.K., then If using a non-Bosch power supplyIf O.K., then If there is power to the AutoDome, then VG5 AutoDome Operation and ControlIf amber LED does not light when given PTZ commands, then Cannot access userSettings No camera control Setting FastAddress Does not switch If O.K., then Automatically when With an American Dynamics KeyboardInside of Outdoor Low Voltage flashingOn monitor display 2VG5 Series AutoDome Audio Audio Connections with an VG5 600 Series AutoDomeProblem Solution No Audio Problem Solution If O.K., then Poor AudioUser Command Table AutoDome 600 Series Analog PTZ Camera User Command Table en Appendix FastAddress Conversions BlockGroup Index NumericsCommand lock 36 Command Lock menu 37 commands Setup Custom tour PTZ En Index AutoDome 600 Series Analog PTZ Camera Page Page Page Bosch Security Systems, Inc
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