
About the displayed system log
Error indications relating to SMTP
Category | Indication | Description |
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POP3 server error | Authentication error. | • Entered user name or password may be incor- |
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| rect. Check if the mail settings are configured |
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| correctly. |
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| Failed to find the POP3 server. | • The IP address of the server may be incorrect. |
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| Check if the IP address of the server is config- |
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| ured correctly. |
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| • The POP3 server may be down. Ask the net- |
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| work administrator. |
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SMTP server error | Authentication error. | • Entered user name or password may be incor- |
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| rect. Check if the mail settings are configured |
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| correctly. |
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| Failed to resolve the mail server | • The designated IP address of the DNS may be |
| address from DNS. | incorrect. Check if the DNS settings are config- |
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| ured correctly. |
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| • The DNS server may be down. Ask the network |
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| administrator. |
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| Failed to find the SMTP server. | • The IP address of the server may be incorrect. |
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| Check if the IP address of the server is config- |
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| ured correctly. |
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| • The SMTP server may be down. Ask the net- |
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| work administrator. |
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Internal error | Undefined error. | • An error occurred in the mail function. Check if |
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| the mail settings are configured correctly. |
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Error indications relating to FTP
Category | Indication | Description |
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FTP server error | Failed to resolve the FTP server | • The FTP server may be down. Ask the network |
| address from DNS. | administrator. |
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| Failed to find the FTP server. | • The IP address of the server may be incorrect. |
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| Check if the IP address of the server is config- |
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| ured correctly. |
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Connection error | File transfer error. | • The FTP server settings may be incorrect. |
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| Check if the FTP settings are configured cor- |
| Passive mode error. | |
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| rectly. |
| Log out failed. | |
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| • The settings relating to the indicated item may |
| Failed to change the directory. | |
| be incorrect. Check if the FTP settings are con- | |
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| |
| User name or password isn't cor- | |
| figured correctly. | |
| rect. | |
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| |
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Internal error | Undefined error. | • An error occurred in the FTP function. Check if |
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| the FTP settings are configured correctly. |
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