Lucent Technologies 8411 manual Voice Feature Procedures, Abbreviated Dialing AD

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Voice Feature Procedures

Handset and Speaker

When placing calls or using the voice features, you have the option of doing so by lifting the

handset or by pressing Speaker . If your voice terminal is set for the Speakerphone feature, pressing Speaker simultaneously activates the built-in microphone so you can place and answer calls without lifting the handset.

Abbreviated Dialing (AD)

Note: Before you can use this feature, AD buttons must first be assigned by your system manager. (These AD locations can be assigned to actual buttons, or you may be able to access them with the softkeys.)

Usually, an Abbreviated Dialing number is part of a Personal List, Group List, System List, or Enhanced List. You can have a total of three lists; the programmed number can be up to 24 digits and characters. (Special Characters such as Pause count as two digits.)

However, if your voice terminal is connected to a DEFINITY ECS G3V4 (or later), you can also program a number on an Abbreviated Dialing button that is not stored on an AD list; this programmed number can be up to 16 digits and characters. (Special Characters such as Pause

count as two digits.) The Automatic Dialing button can be used for one-touch dialing of frequently called numbers.

If you hear the intercept tone while programming, start over from the beginning.

If you have an 8411D (with display), you may be able to use the following softkey features with Abbreviated Dialing (Press Menu and then the softkey below the feature abbreviation.)

•Program (labeled Prog) — You can program a telephone number, extension, or feature access code on an AD button.

•Pause (labeled Pause) — A 1.5-second pause can be placed in an AD number, such as between an access code and the telephone number.

•Mark (labeled Mark) — Numbers included after a Mark on an AD button are dialed in Touch- Tone signal form.

•Wait (labeled Wait) — Numbers included after a Wait on an AD button are delayed 5 to 25 seconds until the voice terminal receives dial tone from the switch.

•Suppress (labeled Spres) — Suppressed numbers are dialed but not shown on the display (an “s” appears instead). Used for passwords or authorization codes.

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Contents Voice Terminal User’s Guide Contents Page Top View of the 8411D Voice Terminal With Display Your 8411 Voice TerminalThese four buttons are labeled Has raised bars for Volume control button Telephone number card Handset Bottom View of the 8411 Voice Terminal Rear View of the 8411 Voice Terminal Connection with Analog Equipment PassageWay ConnectionPassageWay Green Light Red Light Status Which has control Red light Telephone line? Sharing the 8411 Telephone Line with the Analog AdjunctVoice Features Quick Look at the FeaturesPage Hold Normal See Exit Display Features and Features Used with the SoftkeysGeneral Instructions How to Use the FeaturesQuick Reference Lists at the Back of This Guide Conventions Used in The Following ProceduresTroubleshooting Later in This Guide Display, Softkeys, and Display Control Buttons Using the Display, Softkeys and Display Control ButtonsThree Default Feature Option Screens Abbreviation Feature Other Softkey Features That May Be On Your DisplayUsing the Softkeys to Activate a Feature Abbreviated Dialing AD Voice Feature ProceduresTo program/reprogram To end programming Automatic Callback Bridging/Manual Exclusion Call Coverage/Consult Call Forwarding All Calls Call Park Conference Call PickupDrop DiagnosticsHandset Volume Intercom Automatic/Dial HoldWhile off Leave Word Calling LWC Last Number DialedMessage Priority Calling MuteSelect Ring and Ringer Volume Ringer L H Send All Calls Speaker Speakerphone There are eight possible volume settings. On the display Transfer Test/DiagnosticsTo send present call to another Press Call Information Display Feature ProceduresLast name, comma use * , first name or initial DirectoryInspect Exit NormalNormal Exit Message RetrievalStored Number Time/Date TimerFeedback Tones Tones and Their MeaningRinging Tones Problem Solution TroubleshootingSystem 75 Version Notes Feature System 75 Version Changes in Feature OperationKey Words to Know Access code See feature access codePage Page Quick Reference Lists Miscellaneous
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