Lucent Technologies 8411 manual

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on-hookWhen the handset is left on the cradle and the speakerphone is turned off.

party A person who places or answers a call.

personal list One of the four types of Abbreviated Dialing lists; programmable by the system manager or by you, the user. Contains telephone numbers of your choice, and stores each of them as a single-digit list item.

personal list item One of the 10 available slots on an Abbreviated Dialing personal list. The first nine personal list items are given digits 1 to 9, with 0 for the tenth item.

pickup group A group of up to 25 voice terminal users who can answer calls for each other through the Call Pickup feature. Group members are determined by the system manager and are usually located in the same work area or perform similar job functions.

priority call An important or urgent call which sends a special 3-burst ring.

program/reprogram To use your dial pad to assign a telephone number to a personal list item or an AD xxxxx for Abbreviated Dialing.

retrieve To collect telephone messages with the Message or Voice Message Retrieval features. (Also, with Call Park, to resume a call from an extension other than the one where the call was first placed or received.)

ringer The device that produces the electronic ringing sound in your voice terminal.

softkey features Those features accessed with the four arrowed softkeys ( ) and the display control buttons. A person using an 8411D (with display) can access up to 12 softkey features.

softkeys The four buttons below the display labeled with arrows ( ). These buttons correspond to words on the display screen. Softkeys can be used along with display control keys to access up to 12 features. (These features are in addition to those features assigned to the call appearance/feature buttons on your voice terminal.)

stored number A telephone number which has been programmed and stored as a

1-, 2-, or 3-digit list item for use with Abbreviated Dialing. It can be a complete or partial telephone number, an extension number, or a feature or trunk code. Once programmed, a number can be accessed by first dialing the list, then the list item digit(s) under which it is stored. If the number is stored on an AD xxxxx , the number can be accessed by simply pressing that button, and then dialing the appropriate entry number.

switch The device that makes connections for all voice and data calls for a

network, and which contains software for features. Also known as a system, switching system, or PBX (private branch exchange). Your switch is either a

DEFINITY Enterprise Communications Server (ECS) Generic 1 or

Generic 3 or a System 75.

system list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers helpful to all system users, and stores each of those numbers as a 2-digit list item.

system manager The person responsible for specifying and managing the operation of features for all the voice and data equipment in your network.

System 75 The switch to which you may be connected. [Your voice terminal may be connected to DEFINITY Enterprise Communications Server (ECS) Generic 1 or Generic 3 instead.] Both System 75 and the DEFINITY ECS Generic 1 and Generic 3 are communications systems which transmit and receive voice and data signals for all communications equipment in your network.

trunk A telecommunications channel between your switch and the public network. Trunks of the same kind connecting to the same end points are assigned to the same trunk group.

trunk code A dial code of one, two, or three digits which you dial to access a trunk group to place an outside call.

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Contents Voice Terminal User’s Guide Contents Page Your 8411 Voice Terminal Top View of the 8411D Voice Terminal With DisplayThese four buttons are labeled Has raised bars for Volume control button Telephone number card Handset Bottom View of the 8411 Voice Terminal Rear View of the 8411 Voice Terminal PassageWay Connection Connection with Analog EquipmentPassageWay Green Light Red Light Status Sharing the 8411 Telephone Line with the Analog Adjunct Which has control Red light Telephone line?Quick Look at the Features Voice FeaturesPage Hold Display Features and Features Used with the Softkeys Normal See ExitHow to Use the Features General InstructionsQuick Reference Lists at the Back of This Guide Conventions Used in The Following ProceduresTroubleshooting Later in This Guide Using the Display, Softkeys and Display Control Buttons Display, Softkeys, and Display Control ButtonsThree Default Feature Option Screens Other Softkey Features That May Be On Your Display Abbreviation FeatureUsing the Softkeys to Activate a Feature Voice Feature Procedures Abbreviated Dialing ADTo program/reprogram To end programming Automatic Callback Bridging/Manual Exclusion Call Coverage/Consult Call Forwarding All Calls Call Park Call Pickup ConferenceDrop DiagnosticsHandset Volume Hold Intercom Automatic/DialWhile off Last Number Dialed Leave Word Calling LWCMessage Mute Priority CallingSelect Ring and Ringer Volume Ringer L H Send All Calls Speaker Speakerphone There are eight possible volume settings. On the display Test/Diagnostics TransferTo send present call to another Press Display Feature Procedures Call InformationDirectory Last name, comma use * , first name or initialExit Normal InspectMessage Retrieval Normal ExitStored Number Timer Time/DateFeedback Tones Tones and Their MeaningRinging Tones Troubleshooting Problem SolutionFeature System 75 Version Changes in Feature Operation System 75 Version NotesAccess code See feature access code Key Words to KnowPage Page Quick Reference Lists Miscellaneous
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