Lucent Technologies 8411 manual Call Coverage/Consult

Call Coverage/Consult

You can access the Consult feature with the softkeys only if your voice terminal has a display and if the feature’s abbreviation, Cnslt, appears on the second line of one of the feature option screens.

To answer a call for a	1	Press	xxxxx	of incoming call when ring begins or green light
coworker for whom you are a		flashes
coverage point		Note: The call is not at your terminal until the green light is
		flashing.
To leave a message for a	1	Press			while connected to the call
			Cvr CallBk
coworker to call the original					[confirmation tone]
caller’s extension		Note: To leave a message for a coworker to call you,

activate Leave Word Calling instead.

To use the Consult feature to talk privately with a coworker after answering a redirected call

1 Press Transfer [dial tone]

•Call is put on hold

2 If you are using an 8411 with a display, press Menu and then press the softkey below Cnslt

If your 8411 does not have a display or if Cnslt is not available on your display, press Consult

[priority ring to coworker]

or Dial coworker’s extension

Note: You can privately discuss call; if coworker is not available, press the fluttering xxxxx to reconnect to call.

3 Press Transfer again to send call to coworker

or Press

Conf

to make it a 3-party call

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