Polycom 1725-31402-001 manual Power and Startup, Symptom Problem Corrective Action

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User Guide for the Polycom CX700 IP Phone

Power and Startup

Symptom	Problem	Corrective Action

There are power issues.	The Polycom CX700 IP phone	Do one of the following steps:
	has no power.	• Verify that no lights appear on the unit
		when it is powered up.
		• If using PoE, verify that PoE is present
		on that port. Ask your system
		administrator to check the appropriate
		LED or readout or port at the hub.
		• If using PoE, verify that the network
		cable is plugged into the correct port
		on the Polycom CX700 IP phone.
		• If using AC power, check if the phone
		is properly plugged into a functional
		AC outlet.
		• If using AC power, make sure that the
		phone isn't plugged into a plug
		controlled by a light switch that is off.
		• If plugged into a power strip, try
		plugging directly into a wall outlet
		instead.
		• If using AC power, try the phone in
		another room where the electricity is
		known to be working on a particular
		outlet.

The Polycom CX 700 IP phone	There may be problems with the	Contact your system administrator to
appears to be fine, but there is	Microsoft Lync 2010 Server	ensure your account is configured
no interaction between the	software.	properly and that the Microsoft Lync 2010
handset and the Microsoft Lync		Server software is properly installed and
2010 client.		configured.

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Contents User Guide for the Polycom CX700 IP Phone Trademark Information About This Guide Changes to This GuideUser Guide for the Polycom CX 700 IP Phone Contents Using the Basic Features of Your Phone Troubleshooting Your PhoneGetting Started with Your Phone Parts List Connecting the Handset and Optional Headset Assembling Your PhoneConnecting the Phone to the Network Connecting to Your Computer Using a USB Cable Type a USB Connector Type B USB Features of Your Phone Adjusting the Phone BaseBefore You Use Your Phone Where to Position Your PhoneHookswitch and Handset Cradle Logging in on Your PhoneTo log in on the Polycom CX700 User Guide for the Polycom CX700 IP Phone Usage Guidelines User Guide for the Polycom CX700 IP Phone Configuring Basic Settings Customizing Your PhoneChanging Date and Time Format Changing Location and Time Zone Changing Ring Tones Changing Displayed LanguageLocking and Unlocking Your Phone Select Lock Your phone is now locked Adjusting the Volume Adjusting Display BrightnessSelect High Contrast Enabling High ContrastSelect Brightness Select Text Telephone TTY Changing Your PasswordEnabling Text Telephone Changing Your PIN Switching UsersSelect Change Password Select Change PINSelect Calibrate Touch Screen Select Switch UserCalibration of Touch Screen Select Phone Location Managing Call ListsChoosing a Phone Location To view the call log Deleting Contacts Managing ContactsAdding Contacts Frequent ContactsContact Groups Searching For a ContactViewing a Contact Group User Guide for the Polycom CX700 IP Phone Using the Basic Features of Your Phone Placing Calls Answering Calls Answering Incoming Calls Redialing Numbers Adjusting the Call VolumeEnding Calls Muting the MicrophonePlacing Calls on Hold Hosting Conference CallsJoining Meetings Call the first partyTransferring Calls Press the Consult then Transfer To... soft key Forwarding Calls Select Simultaneously ring any phone numberUsing Voice Mail Changing Your Presence Information Choose a presence status from the following table Restarting Your Phone Troubleshooting Your Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems To Updating Configuration onLeft on the Sign In screen. Enter your Making and Receiving Calls Check same status of handset Configuration on DisplaysAudio Microsoft LyncUser Guide for the Polycom CX700 IP Phone Safety Notices Service AgreementsPolycom Limited Warranty and Limitation Liability Safety and Compliance Usage and Cleaning User Guide for the Polycom CX700 IP Phone Safety Notices