Polycom 1725-31402-001 manual Controls

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			Troubleshooting Your Phone

Controls

Symptom	Problem	Corrective Action

The dial pad does not work.	The dial pad on the	Do one of the following steps:
	Polycom CX700 IP phone does	• Check for a response from other
	not respond.	• Check for a response from other
	not respond.		feature keys or from the dial pad.
			feature keys or from the dial pad.
		• Place a call to the phone from a known
			working telephone. Check for display
			updates.
		• Check the termination at the switch or
			hub end of the network LAN cable.
			Ensure that the switch/hub port
			connected to the telephone is
			operational (if not accessible, contact
			your system administrator).
		•	Before restarting your phone, contact
			your system administrator, since this
			may allow more detailed
			troubleshooting to occur before losing
			any current status information.

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Contents User Guide for the Polycom CX700 IP Phone Trademark Information Changes to This Guide About This GuideUser Guide for the Polycom CX 700 IP Phone Contents Troubleshooting Your Phone Using the Basic Features of Your PhoneGetting Started with Your Phone Parts List Assembling Your Phone Connecting the Handset and Optional HeadsetConnecting the Phone to the Network Connecting to Your Computer Using a USB Cable Type a USB Connector Type B USB Adjusting the Phone Base Features of Your PhoneLogging in on Your Phone Where to Position Your PhoneHookswitch and Handset Cradle Before You Use Your PhoneTo log in on the Polycom CX700 User Guide for the Polycom CX700 IP Phone Usage Guidelines User Guide for the Polycom CX700 IP Phone Customizing Your Phone Configuring Basic SettingsChanging Date and Time Format Changing Location and Time Zone Changing Displayed Language Changing Ring TonesLocking and Unlocking Your Phone Select Lock Your phone is now locked Adjusting Display Brightness Adjusting the VolumeEnabling High Contrast Select BrightnessSelect High Contrast Changing Your Password Enabling Text TelephoneSelect Text Telephone TTY Select Change PIN Switching UsersSelect Change Password Changing Your PINSelect Switch User Calibration of Touch ScreenSelect Calibrate Touch Screen Managing Call Lists Choosing a Phone LocationSelect Phone Location To view the call log Frequent Contacts Managing ContactsAdding Contacts Deleting ContactsSearching For a Contact Viewing a Contact GroupContact Groups User Guide for the Polycom CX700 IP Phone Using the Basic Features of Your Phone Placing Calls Answering Calls Answering Incoming Calls Muting the Microphone Adjusting the Call VolumeEnding Calls Redialing NumbersHosting Conference Calls Placing Calls on HoldCall the first party Joining MeetingsTransferring Calls Press the Consult then Transfer To... soft key Select Simultaneously ring any phone number Forwarding CallsUsing Voice Mail Changing Your Presence Information Choose a presence status from the following table Restarting Your Phone Troubleshooting Your Phone Symptom Problem Corrective Action Power and StartupControls To Updating Configuration on Access to Screens and SystemsLeft on the Sign In screen. Enter your Making and Receiving Calls Check same status of handset Displays Configuration onMicrosoft Lync AudioUser Guide for the Polycom CX700 IP Phone Service Agreements Safety NoticesPolycom Limited Warranty and Limitation Liability Safety and Compliance Usage and Cleaning User Guide for the Polycom CX700 IP Phone Safety Notices